Robert Martinez
Long Beach,CA
Overview
5
5
years of professional experience
Work History
Sales Associate
Autozone
Long Beach, CA
06.2022 - 01.2024
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Developed strong rapport with customers and created positive impression of business.
Associate
In-N-Out Burger
Long Beach, CA
07.2019 - 10.2019
- use of cleaning products in dining area
- conversing with customers to ensure their saatisfaction
Education
High School Diploma -
Cabrillo High School
Long Beach, CA2018
Skills
- Team Cooperation
- Cash Handling
- Client Service
- Building Customer Loyalty
- Retail Store Operations
- Conflict Resolution
- Engaging with Diverse Customers
Languages
Spanish
Limited Working
Timeline
Sales Associate
Autozone
06.2022 - 01.2024
Associate
In-N-Out Burger
07.2019 - 10.2019
High School Diploma -
Cabrillo High School