ROBERT MAXWELL
Atlanta,GA
Summary
Ive had a much success in the automotive and sales Industry whilst also gaining skills in shipping and receiving/ warehouse supply and met lovely clients and built a rapport with many of them and I feel as though i have experienced the fast paced environment of the automotive service field gaining inside knowledge. With this knowledge I understand how to help develop a plan of action to assist customers that are seeking to get their vehicle serviced.
Parts Advisor with 1 and a half years of experience meeting and exceeding customers' automotive parts needs for domestic and imported vehicles. Fast-paced and patient automotive professional with passion to supply correct parts first time and help customers return cars to road promptly and safely. Tech-savvy team player, proficient working with people as well as with dealer software. I am a driven sales professional dedicated to meeting and exceeding sales goals.
Overview
3
3
years of professional experience
Work History
Wholesale/Parts Advisor
Jim Ellis Volvo Of Marietta Parts
Marietta
11.2022 - Current
- Organized and labeled parts to ensure easy identification and retrieval.
- Managed our Revolution parts Ecommerce site averaging $18,000 in sales and $3,300 in gross sales.
- Utilizing Collision link and Repair link to garner our department a record of $501,748 in parts sales with gross being $186,000.
- Maintaining orders in various software including CCC, OPS TRAX, Simple part, CDK and ELITE delivery to maintain and exceed our customers expectations.
- Stock order shipping/ receiving- Shipping out orders for our wholesale clients as well as confirming our daily stock and critical orders and supplying an exceptions report that can be interpreted for fixed operations use.
Service Porter
Classic Subaru of Atlanta
Sandy Springs, GA
06.2022 - Current
- Supported parts department with deliveries and pickups.
- Provided transport for customers and dealership personnel
- Tracked and documented completed duties.
- Handled loaner paperwork and documenting insurance
- Communicate with my service manager to improve speed and efficiency
- Contributed to service ticket writing and tagging of customer vehicles.
- Assisted with snow removal and management of winter upkeep.
Certified Sales Advisor
Bestbuy
Douglasville, GA
04.2021 - 05.2022
- Set up service appointments
- Answer questions pertaining to technology
- Help customers trouble shoot devices
- Educate customers on mobile phone upgrades and setup
Store Associate
Kohls
Douglasville, GA
10.2020 - 01.2021
- I frequently worked on the sales floor as a cashier, I maintained the store making sure clothes were tidy and neat, and I also assisted with drive up orders and instore pickup orders, finally I spent alot of time stocking and moving freight in the back warehouse/dock which consisited of loading and unloading trucks with pallets.
Education
High School Diploma -
Langston Hughes High School
05.2021
Associate of Information systems : Information systems -
Georgia Military College
05.2021
Skills
- Im very talented with computers and have skills in team work and helping the team run effectively
- A passion for understanding how things work and learning about anything such as machines, computers, vehicle's etc
- Computer hardware know-how Office suite understanding
- Critical thinking skills Leadership skills
- CCC use
- Invoice Processing
- Shipping and receiving
- Collision link/Repair link
- OPS Trax
- Revolution parts/ Ecommerce
- CDK usage
Timeline
Wholesale/Parts Advisor
Jim Ellis Volvo Of Marietta Parts
11.2022 - Current
Service Porter
Classic Subaru of Atlanta
06.2022 - Current
Certified Sales Advisor
Bestbuy
04.2021 - 05.2022
Store Associate
Kohls
10.2020 - 01.2021
High School Diploma -
Langston Hughes High School
Associate of Information systems : Information systems -
Georgia Military College
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