Robert Mazzatti
Whitesboro,NY
Summary
With a proven track record at Price Chopper/M32 Supermarket, I excel in floral design and customer satisfaction, showcasing expertise in seasonal display design and a creative vision that enhances team performance. My leadership in quality assurance and innovative display strategies significantly contributes to operational excellence and customer delight.
Overview
14
14
years of professional experience
Work History
Produce/Floral Specialist
Price Chopper/M32 Supermarket
Schenectady, NY
04.2011 - Current
- Conducted routine inspections of fresh cut flowers before delivering them to customers.
- Assisted with product inventory management including ordering and restocking supplies.
- Provided training for new staff members on proper procedures related to the job role.
- Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
- Utilized expert communication skills to collaborate with customers and design bouquets, corsages and other floral pieces to meet requirements.
- Created attractive displays to showcase floral arrangements for customers.
- Tracked stock levels and identified opportunities for replenishment when necessary.
- Created tabletop and various other custom arrangements or pieces.
- Provided instruction on how to care for flowers, including ideal temperature and how often water should be changed.
- Inspected incoming shipments for quality assurance purposes.
- Maintained accurate records of sales transactions using point-of-sale software systems.
- Ordered, unpacked and stocked floral products such as flowers, vases, baskets and ribbons.
- Ordered and maintained floral inventory and supplies to meet customer demand and offer seasonal varieties.
- Set up colorful and inspiring store displays and arrangements.
- Ensured compliance with health codes regarding storage, handling and disposal of floral products.
- Maintained accurate records of daily sales transactions and inventory levels.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Education
High School Diploma -
Proctor High School
Utica, NY06-1989
Skills
- Floral design expertise
- Color theory
- Seasonal display design
- Silk flower arranging
- Creative vision
Timeline
Produce/Floral Specialist
Price Chopper/M32 Supermarket
04.2011 - Current
High School Diploma -
Proctor High School