Dynamic Operations Manager with a proven track record at SB Collin’s DBA Clarence Browns, excelling in problem-solving and team leadership. Enhanced operational efficiency through streamlined delivery processes and fostered client relationships, driving business growth. Committed to customer service excellence and compliance with safety protocols, ensuring a positive work environment for all.
Coordinated timely dispatch of all fuel deliveries to meet customer needs.
Streamlined delivery processes to enhance operational efficiency.
Ensured compliance with safety protocols for all drivers during operations.
Managed meter calibration according to weights and measures regulations in Vermont.
Addressed customer complaints promptly to maintain satisfaction levels.
Resolved in-house driver complaints to foster a positive work environment.
Identified new business opportunities to drive growth in the field.
Developed strategies for creating and nurturing potential client relationships.