Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Robert McClelland

Oro Valley,AZ

Summary

Motivated professional with strong leadership skills seeking a challenging position in a larger market. Experienced in leading sales teams and providing technical expertise in wireless services. Proven track record of generating new business and coaching employees. Thrives in a fast-paced sales environment.

Overview

23
23
years of professional experience

Work History

LEAD SALES EXECUTIVE 3 MOBILITY

AT&T Business
Phoenix, AZ
10.2023 - Current
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.
  • Negotiated contracts with clients on behalf of the company.
  • Attended industry events to build relationships with key contacts in the field.
  • Trained junior sales staff on techniques for improving customer service experience.
  • Utilized CRM software to track leads and manage accounts throughout the sales cycle.
  • Provided technical support during product demonstrations at client sites.
  • Monitored feedback from customers regarding product quality and suggested improvements accordingly.

LEAD SALES EXECUTIVE 2 MOBILITY

AT&T Business
Los Angeles, CA
01.2022 - 09.2023
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.
  • Created marketing materials, such as brochures, flyers, and newsletters, to promote products or services.
  • Negotiated contracts with clients on behalf of the company.
  • Identified new potential markets and developed plans for targeting them.
  • Attended industry events to build relationships with key contacts in the field.

SALES EXECUTIVE MOBILITY

AT&T Business
Phoenix, AZ
07.2020 - 01.2022
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.
  • Negotiated contracts with clients on behalf of the company.
  • Identified new potential markets and developed plans for targeting them.
  • Provided technical support during product demonstrations at client sites.
  • Collaborated with internal teams such as marketing, engineering, finance, operations., to ensure successful execution of projects.
  • Used cold calling and networking to sell products and services.
  • Sourced new sales opportunities through inbound lead follow-up.

Corporate Sales Executive

AT&T Mobility
Phoenix, AZ
01.2014 - 06.2020
  • Actively sought opportunities to build and foster customer connections through targeted prospecting and networking efforts
  • Managed companies of various sizes and successfully provided tailor-made business solutions.
  • Worked closely with Sales Consultants from 14 Company Owned Retail stores and Authorized Retail stores, imparting training on interacting with business clients and successfully selling a range of solutions
  • Achieved Diamond Club 2019.

Sales Manager BIS

AT&T Mobility
Tucson, AZ
07.2012 - 01.2014
  • Directed and supervised account managers who primarily sell on customers premises generate existing and/or new sales for delivery of solutions that meet a wide variety of customer needs
  • Formulated sales plan for team, assigned accounts and provides tactical input to leaders
  • Participated in the assignment of territories and accounts for Sales Representatives
  • Collaborated in planning sales strategy and training sales team in implementing plans
  • Provided expertise and consultation to assist with difficult customer problems and participates in important negotiations with key customers and supports large account sales
  • Have extensive knowledge of engineering and complex aspects of Company products and service
  • Managed the work efforts of individual contributor direct reports and influences the hiring, firing, performance appraisals, and pay reviews
  • Responsible for coaching and developing direct report subordinates.

Sales Manager BIS

AT&T Mobility
Boise, ID
01.2011 - 07.2012
  • Directed and supervised account managers who primarily sell on customers premises generate existing and/or new sales for delivery of solutions that meet a wide variety of customer needs
  • Formulated sales plan for team, assigned accounts and provides tactical input to leaders
  • Participated in the assignment of territories and accounts for Sales Representatives
  • Collaborated in planning sales strategy and training sales team in implementing plans
  • Provided expertise and consultation to assist with difficult customer problems and participates in important negotiations with key customers and supports large account sales
  • Have extensive knowledge of engineering and complex aspects of Company products and service
  • Managed the work efforts of individual contributor direct reports and influences the hiring, firing, performance appraisals, and pay reviews
  • Responsible for coaching and developing direct report subordinates.

Business Account Manager

AT&T Mobility
Anchorage, Alaska
01.2007 - 12.2010
  • Sought out and developed customer relationships through prospecting and networking
  • Managed companies ranging in size from one employee to thousands of employees providing applicable business solutions to fit their needs
  • Maintained a portfolio of clients with an average of one million dollars in revenue and provide and maintain daily, weekly, monthly and annual reports for presentation and management
  • Partnered with Company Owned Retail stores and trained Retail Sales Consultants on working with business customers
  • Finished 2009 at 229% of quota.

Business Account Executive

Cellular One
Anchorage, Alaska
01.2003 - 01.2007
  • Provided quotes and Bids on Government Services Agreement
  • Formerly managed Federal Government accounts, US ARMY Contracts and Fortune 500 company accounts and services.

Lead Communication Specialist

AT&T Wireless
Anchorage, Alaska
01.2002 - 01.2003
  • Worked closely with the Assistant Store Manager and Store Manager to drive sales and profitability levels while delivering exceptional customer services
  • Helped to streamline the direct retail store operations from merchandising to inventory
  • Encouraged communication between teammates to provide positive feedback on how to better serve our customers.

Education

Business Management

Lane Community College
Eugene, OR

Skills

  • Sales analytics
  • Sales Pipeline Management
  • Cold-calling
  • Competitor Analysis
  • Territory Management
  • CRM proficiency
  • Cash Handling
  • Professional Demeanor
  • Problem-Solving
  • Reliability
  • Attention to Detail
  • Goal Setting
  • Self Motivation
  • Time management abilities
  • Staff training and motivation
  • Effective Communication
  • Contract Negotiation
  • Multitasking
  • Team Collaboration
  • Teamwork and Collaboration
  • Active Listening
  • Decision-Making
  • Relationship Building

Awards

  • Exclusively National Business 2020
  • Diamond Club winner 2019
  • Grow2Go (Finish Strong)
  • Top Sales Team for May 2013
  • Run Through The Warehouse winner 2012
  • Promoted to Small Business Sales Manager in Boise Idaho 2011
  • Achieved Diamond Club 6 times for AT&T Mobility Business
  • Recognized by AT&T Company Owned Retail as the MVP of Small Business for the Pacific Northwest in 2009
  • Top AT&T Mobility Business Account Manager in the Pacific Northwest for 2009
  • Achieved Circle of Excellence for 2008 in AT&T Mobility Small Business
  • President’s Club Winner 2004, 2005, 2006, 2007
  • Awarded the US ARMY Contract for wireless services in 2004

Timeline

LEAD SALES EXECUTIVE 3 MOBILITY

AT&T Business
10.2023 - Current

LEAD SALES EXECUTIVE 2 MOBILITY

AT&T Business
01.2022 - 09.2023

SALES EXECUTIVE MOBILITY

AT&T Business
07.2020 - 01.2022

Corporate Sales Executive

AT&T Mobility
01.2014 - 06.2020

Sales Manager BIS

AT&T Mobility
07.2012 - 01.2014

Sales Manager BIS

AT&T Mobility
01.2011 - 07.2012

Business Account Manager

AT&T Mobility
01.2007 - 12.2010

Business Account Executive

Cellular One
01.2003 - 01.2007

Lead Communication Specialist

AT&T Wireless
01.2002 - 01.2003

Business Management

Lane Community College

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Robert McClelland