Robert McHugh
1385 Great Plain DR Apt6, Neenah,WI
Summary
Driven RV Service Technician and Construction Electrician with a proven track record at Kunes Country and Suburban Electrical Engineers/Contractors. Excelled in electrical troubleshooting and customer service, enhancing customer satisfaction and retention. Skilled in diagnosing complex issues and delivering timely solutions, demonstrating strong diagnostic skills and mechanical aptitude. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
25
25
years of professional experience
Work History
RV Service Technician
Kunes Country
07.2021 - Current
- Improved customer satisfaction by diagnosing and repairing various RV issues in a timely manner.
- Promoted long-term customer loyalty by offering personalized recommendations on RV maintenance and repair schedules based on individual usage patterns.
- Increased customer retention by providing exceptional customer service, addressing concerns, and offering maintenance advice.
- Ensured safety compliance with thorough inspections of electrical systems, plumbing, HVAC units, and structural components of RVs.
- Streamlined repair processes by maintaining thorough documentation of work performed on each RV service order.
- Demonstrated adaptability by servicing a wide range of RV makes and models while adhering to manufacturer guidelines.
- Collaborated with manufacturers to stay updated on new products, recalls, and warranty procedures for optimized service delivery.
Construction Electrician
Suburban Electrical Engineers/Contractors
06.1999 - 07.2021
- Completed electrical installations on time, resulting in satisfied clients and timely project completions.
- Conducted thorough inspections of completed work to guarantee quality assurance and minimize rework efforts.
- Ensured compliance with local building codes and regulations during all stages of the construction process.
- Installed and maintained wiring, control, and lighting systems.
- Consistently met deadlines for multiple concurrent projects, demonstrating strong time management skills.
- Read blueprints and technical diagrams.
- Prepared and assembled conduits and connected wiring.
- Developed detailed estimates for clients, providing accurate assessments of required labor hours, materials costs, and overall budgets for proposed projects.
Education
No Degree - RVIA Level 2 Certification
RV Technical Institute
Indiana09.2023
Associate of Science - Electrical Apprenticeship
FVTC
Appleton, WI03.2001
Skills
- Brake Systems
- Electrical Troubleshooting
- Suspension Systems
- Window replacement
- Diagnostic Skills
- Battery Maintenance
- Hydraulic systems
- Appliance Repair
- Mechanical Aptitude
Timeline
RV Service Technician
Kunes Country
07.2021 - Current
Construction Electrician
Suburban Electrical Engineers/Contractors
06.1999 - 07.2021
No Degree - RVIA Level 2 Certification
RV Technical Institute
Associate of Science - Electrical Apprenticeship
FVTC
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