Summary
Overview
Work History
Education
Skills
Timeline
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Robert Metcalf

Woodlawn,IL

Summary

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Motivated to utilize my skills and advance to my highest potential. A loyal employee with high work ethic who will accomplish the task set before me in a safe and proficient manner.

Overview

4
4
years of professional experience

Work History

Lead Night Server

Lantern Pub
Ashley, IL
09.2022 - 01.2025
  • Communicated effectively with other departments to ensure smooth operations throughout the shift.
  • Addressed employee concerns and grievances as they arose during night shifts.
  • Resolved customer complaints and reported issues to senior management.
  • Resolved any conflicts between team members that occurred overnight.
  • Trained employees in proper work procedures and performance strategies to optimize operations.
  • Scheduled and assigned duties for employees on a nightly basis.

BDC Agent

Holzhauer Auto and Motorsports
Nashville, US
12.2021 - 03.2022
  • Managed and made advertisements for the Facebook page & for craigslist
  • Helped increase their social network outreach and brought more visitors to their website
  • Helped around the building with any type of computer issues or networking problems the salesmen or other employees might have had
  • Assigned leads to auto salesmen

Salesperson

Thrive Dispensary Mount Vernon
Mount Vernon, US
09.2020 - 09.2021
  • Organized showroom accessories and restocked shelves
  • Helped customers with any type of questions they might have had about any of our products or accessory
  • Improved my customer service skills to build long-term relationships
  • Worked to strengthen both long-term and new customer relationships and increased the likelihood of additional sales
  • Promoted the conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs
  • Would engage with customers to create pleasant and easy shopping experience

Education

High School -

Woodlawn High School
Woodlawn, IL
01.2017

Skills

  • Sales expertise
  • Excellent communication skills with customers
  • Quick and initiative-taking learner
  • Works well with others or independently
  • Strong work ethic

Timeline

Lead Night Server

Lantern Pub
09.2022 - 01.2025

BDC Agent

Holzhauer Auto and Motorsports
12.2021 - 03.2022

Salesperson

Thrive Dispensary Mount Vernon
09.2020 - 09.2021

High School -

Woodlawn High School

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Robert Metcalf