Robert M. Garza
Warehouse Supervisor
Goodyear,AZ
Summary
Dynamic logistics professional with extensive experience in Warehouse management, excelling in inventory control and team supervision. Proven track record in optimizing operations and enhancing quality assurance, leading to significant cost savings. Adept at training and mentoring staff, fostering a culture of safety and continuous improvement. Strong communicator with a commitment to operational excellence.
Overview
25
25
years of professional experience
Work History
Inbound Receiving Supervisor
Conair Corporation
Glendale, Arizona
03.2018 - Current
- Supervised inbound receiving operations for efficient product flow and organization.
- Coordinated scheduling and resource allocation for incoming shipments to ensure timely processing.
- Managed inventory control processes, ensuring accurate stock levels and records.
- Trained and mentored staff on receiving procedures and safety protocols, enhancing overall team competency.
- Implemented quality checks on received goods, ensuring compliance with high standards.
- Collaborated with logistics teams to optimize shipping and receiving schedules.
- Conducted regular audits to assess compliance with company policies and procedures.
- Resolved discrepancies in shipments through effective communication with vendors.
- Monitored employees' performance, providing guidance and feedback.
- Implemented best practices for stock rotation throughout the warehouse facility.
- Created training materials and conducted orientation sessions for new personnel.
- Performed daily inspections of inbound shipments to ensure accuracy and integrity.
- Tracked and reported on inventory levels and discrepancies in real time.
- Developed efficient processes for receiving, sorting, counting and verifying products.
- Supervised loading and unloading activities at docks, ensuring safety protocols were followed.
- Conducted periodic audits of equipment used during receiving operations.
- Investigated any suspicious activity that could lead to theft or fraud within the department.
- Assessed incoming shipments to detect shortages or damage.
- Presented and explained work orders to the team.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
Rural Mail Carrier
USPS, United States Postal Service
Peoria, Arizona
03.2014 - 02.2018
- Delivered mail to rural addresses efficiently and safely.
- Sorted and organized mail to ensure accurate delivery routes and timely service.
- Engaged with customers to address service inquiries and enhance satisfaction.
- Collected outgoing mail daily from designated locations to maintain efficient operations.
Forklift operator
Elwood Staffing
08.2014 - 10.2014
- Managed fulfillment of daily orders to ensure timely delivery.
- Palletized and shrink-wrapped orders for secure transport and delivery.
- Staged pallets for loading to ensure organized and efficient shipping process.
- Counted SKUs daily and notified production of shortages to maintain inventory accuracy.
Warehouse Supervisor
National DCP Inc.
11.2013 - 03.2014
- Supervised and coordinated all day-to-day warehouse activities.
- Monitor all loads for correct loading sequence and free of damage, verify all add-ons are loaded as required.
- Maintained cleanliness of warehouse to comply with FDA and OSHA guidelines, ensuring a safe work environment.
- Ensure efficient and safe operation of all equipment.
- Observe employees to ensure correct safety practices are being followed.
- Monitored employee performance, provided counseling, and documented disciplinary actions to enhance team accountability.
- Maintain control of labor costs according to warehouse budget.
- Reported daily overages, shortages, and damages to team, facilitating timely resolutions and minimizing operational disruptions.
- Report daily redlines (cuts) to Operations Manager.
Logistic Supervisor
Ryder Inc.
Tolleson, Az
06.2004 - 11.2013
- Determined workflow and delegated work assignments during startup meetings to optimize operational efficiency.
- Supervisor of 35 employees.
- Hire and train all new employees.
- Proactively adjust work schedules to meet work demand.
- Implement operational policies and procedures.
- Monitor daily schedule of the operation.
- Daily use of Safety audits, coaching cards, productivity reports using Microsoft Office and Excel.
- Regularly walking warehouse to identify any safety issues.
- Ordered supplies from vendors to effectively manage costs and ensure resource availability.
- Verify shipping/receiving documents.
- Writing up and issuing any Counseling steps to employees as well as awarding promotion and termination of employment.
- Responded to safety incidents as a member of the Safety Team.
- Fully accredited in First Aid and Bloodborne courses through Red Cross.
- Maintained tour-ready facility by overseeing proper housekeeping and display of safety records, including MSDS and OSHA reports.
- South West Mixing Center implemented ideas (LEAN) saving the company a realized 170K in yearly expenditures.
- Conduct quarterly/annual observations for employees, giving positive/negative feedback.
- Daily 10-12 hour shift including on call weekends.
- Full knowledge of 'paperless' Isotek and TechLogic RF- based WMS.
- Full Knowledge of Labor Management- engineered standards. LM.
W.M.S. coordinator (Warehouse Management Systems)
Ryder Inc.
Tolleson, Az
01.2003 - 06.2004
- Monitored orders and verified completion before loading to maintain operational efficiency.
- Supported employees by providing missing pallets, LPN labels, and issuing RF guns to streamline operations.
- Delivered orders to warehouse, facilitating uninterrupted workflow for employees.
- Communicated with supervisors to complete tasks efficiently.
- Remove items from orders if not available at loading time.
Operations Lead
Advantage Logistics
Phoenix, Az
01.2002 - 12.2002
- Oversee Shipping/ Receiving process.
- Oversaw 100% inspection process for pharmacy orders, ensuring compliance with quality standards.
- Resolved customer exceptions by identifying and addressing specific issues in orders, enhancing customer satisfaction.
- Determined workflow and delegated work assignments during startup meetings to ensure efficient operations.
- Maintain overstock and slot locations.
- Executed tasks to support team operations.
Order selector
Advantage Logistics
Phoenix, Az
12.2000 - 01.2002
- Selected orders using Vocollect system to ensure accurate and timely fulfillment.
- Achieved an average of 130% on employee performance metrics by consistently meeting productivity targets.
- Filled exceptions for customer orders to enhance order accuracy and customer satisfaction.
- Restocked mods with totes post-pick to maintain inventory flow.
- Restock slots with product.
- Helped pick replenishment pallets for mods.
Education
General Studies -
Agua Fria Union High School
Avondale, Az01.1995
Skills
- Shipping and receiving
- Inventory control
- Warehouse logistics
- Logistics optimization
- Quality assurance
- Quality control
- Performance monitoring
- Process improvement
- Continuous improvement
- Forklift operations
- Safety practices adherence
- Resource allocation
- Material ordering
- Vendor relationships
- Labor management
- Scheduling coordination
- Team supervision
- Cross-functional teamwork
- Training and mentoring
- Prioritization
- Time management abilities
- Problem solving
- Employee motivation
- Policy and procedure enforcement
- Materials handling
Timeline
Inbound Receiving Supervisor
Conair Corporation
03.2018 - Current
Forklift operator
Elwood Staffing
08.2014 - 10.2014
Rural Mail Carrier
USPS, United States Postal Service
03.2014 - 02.2018
Warehouse Supervisor
National DCP Inc.
11.2013 - 03.2014
Logistic Supervisor
Ryder Inc.
06.2004 - 11.2013
W.M.S. coordinator (Warehouse Management Systems)
Ryder Inc.
01.2003 - 06.2004
Operations Lead
Advantage Logistics
01.2002 - 12.2002
Order selector
Advantage Logistics
12.2000 - 01.2002
General Studies -
Agua Fria Union High School