Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Robert Morris

Painesville,OH

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience

Work History

General Manager

Vivander German Auto Recycling
01.2019 - 06.2023
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, and purchasing of inventory.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Trained new employees on proper protocols and customer service standards.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Interacted well with customers to build connections and nurture relationships.
  • Assisted in recruiting, hiring and training of team members.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Automotive Parts Manager

Koala Motor Sport
04.2016 - 01.2019
  • Rearranged parts department to better serve changing trends and keep workspaces organized.
  • Supervised and trained staff on product knowledge and customer service.
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
  • Processed and reshelved return orders, checking for discrepancies,

Automotive Technician

Koala Motor Sport
03.2011 - 04.2016
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Analyzed vehicle data using advanced diagnostic equipment.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.

Owner/Operator

RLM Automotive
06.2008 - 03.2011
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Evaluated suppliers to maintain cost controls and improve operations.

Education

High School Diploma -

John Hay High School
Cleveland, OH
06.1990

Skills

  • ASE Certified Technician
  • Sales Expertise
  • Profit and Loss
  • Employee Scheduling
  • Staff Development
  • Verbal and Written Communication
  • Profit and Loss Accountability
  • Team Leadership
  • Customer Experience
  • Training and Development

Timeline

General Manager

Vivander German Auto Recycling
01.2019 - 06.2023

Automotive Parts Manager

Koala Motor Sport
04.2016 - 01.2019

Automotive Technician

Koala Motor Sport
03.2011 - 04.2016

Owner/Operator

RLM Automotive
06.2008 - 03.2011

High School Diploma -

John Hay High School

Similar Profiles

CREATE PROFILE