Adept Lead Technician with a proven track record at Bolt Mechanics Inc., showcasing exceptional diagnostic testing and mechanical troubleshooting skills with over 13 years of professional experience. Elevated customer satisfaction through meticulous attention to detail and quality control. Mentored junior staff, enhancing team capabilities, and growing our customer base during my tenor at Bolt and Honda. Certified in both ASE and Honda, embodying safety compliance, repair accuracy, quality assurance and expertise in heavy line work. Great communication skills and attention to detail have been key factors to my continued success in this industry for many years. My experience working in different shops has made me quite adept at unique problem solving ensuring that repairs are made both correctly and in a timely fashion.