Robert Much
Rhinelander,WI
Summary
Dynamic professional with extensive experience as a Rural Mail Carrier at the United States Post Office, excelling in customer relations and accuracy. Proven ability to prioritize tasks and maintain attention to detail, ensuring timely deliveries. Recognized for exceptional teamwork and reliability, consistently enhancing service quality and customer satisfaction.
Overview
35
35
years of professional experience
Work History
Rural Mail Carrier
United States Post Office
06.2017 - Current
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
Owner/Operator
RMLM Incorporated
06.2003 - 05.2018
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Sheet Metal Worker
Centeral Heating Service
09.1990 - 06.1994
- Developed strong relationships with rural customers through consistent communication and exceptional service quality.
- Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
- Handled accurate cash payments for postage and incurred fees.
- Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
- Adhered to all postal regulations while delivering mail, upholding the USPS standard of professionalism.
- Achieved high levels of accuracy in mail sorting and delivery by consistently double-checking addresses and package labels.
Sheet Metal Fabricator
Conklin Sheet Metal
06.1994 - 06.2003
- Cut, bent and shaped metal sheets and components to meet specific project requirements.
- Maintained a safe working environment by adhering to strict safety protocols and properly maintaining equipment.
- Interpreted blueprints, schematics and technical documentation to obtain project instructions and completion requirements.
- Prioritized tasks effectively, balancing multiple projects simultaneously while ensuring attention to detail and meeting deadlines.
Education
General Studies
Appleton West High School
Appleton, WISheet Metal Apprentice
Fox Valley Technical College
Appleton, WISkills
- Prioritization
- Observation
- Safe driving
- Hand-eye coordination
- Vehicle maintenance
- Attention to detail
- Teamwork
- Reliability
Timeline
Rural Mail Carrier
United States Post Office
06.2017 - Current
Owner/Operator
RMLM Incorporated
06.2003 - 05.2018
Sheet Metal Fabricator
Conklin Sheet Metal
06.1994 - 06.2003
Sheet Metal Worker
Centeral Heating Service
09.1990 - 06.1994
General Studies
Appleton West High School
Sheet Metal Apprentice
Fox Valley Technical College
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