ROBERT MUNSON
Schaumburg,IL
Summary
Results-driven sales consultant and experienced retail store director with a proven track record of leadership, customer service excellence, and revenue growth. Adept at building strong client relationships, driving operational efficiencies, and leading high-performing teams.
Overview
30
30
years of professional experience
Work History
Sales Consultant
Air-Rite Heating and Cooling
Naperville, IL
03.2015 - 01.2025
- Provided expert consultation on heating and cooling solutions, tailoring recommendations to customer needs.
- Achieved and exceeded sales targets through strong relationship-building and product knowledge.
- Educated customers on energy-efficient solutions to enhance home comfort and reduce costs.
- Coordinated with installation teams to ensure seamless project execution and customer satisfaction.
Store Director
SuperKmart
Homewood, IL
06.2008 - 03.2015
- Managed daily operations of a high-volume retail store, overseeing staff, merchandising, and customer service.
- Increased store sales and profitability by implementing strategic inventory management and marketing initiatives.
- Led and developed a team of associates to improve productivity, customer engagement, and store performance.
- Ensured compliance with corporate policies, budgeting, and loss prevention standards.
Store Director
Dominick's Finer Foods
Palatine, IL
03.1995 - 06.2008
- Directed all aspects of store operations, including staffing, financial performance, and customer service.
- Maintained strong vendor relationships to ensure optimal product selection and inventory control.
- Spearheaded initiatives to enhance the shopping experience, leading to increased customer retention.
- Managed store budgets and cost-control measures to maximize profitability.
Education
Some College Coursework -
Timeline
Sales Consultant
Air-Rite Heating and Cooling
03.2015 - 01.2025
Store Director
SuperKmart
06.2008 - 03.2015
Store Director
Dominick's Finer Foods
03.1995 - 06.2008