Robert Murillo
COVINA
Summary
Dedicated Hearing Instrument Specialist with a strong focus on hearing assessments, patient education, and treatment planning. Committed to enhancing patient outcomes through tailored solutions and ongoing support.
Overview
20
20
years of professional experience
Work History
Licensed Hearing Instrument Specialist
Hearing Lab Technologies
Ontario
08.2019 - Current
- Conducted comprehensive hearing assessments for diverse patient populations.
- Fitted and adjusted hearing aids to meet individual patient needs.
- Educated patients on effective hearing aid usage and maintenance to enhance device longevity and user satisfaction.
- Managed inventory of hearing instruments and related supplies efficiently.
- Provided ongoing support and follow-up care for patients post-fitting.
- Trained new staff on best practices in patient interaction and device handling.
- Ensured compliance with industry regulations and standards in all operations.
- Demonstrated knowledge of laws governing the sale, fitting, and dispensing of hearing instruments in applicable state regulations.
- Counseled patients on effects of hearing loss and amplification options, tailoring information to individual needs for better understanding and care.
- Developed treatment plans tailored to the specific needs of each patient.
- Maintained accurate records of evaluations, fittings, services, and repairs to ensure continuity of care and compliance with industry standards.
- Programmed and fitted digital hearing aids to meet individual needs using computer software.
- Participated in continuing education courses related to audiology practices and new technology advancements within the field.
Licensed Hearing Instrument Specialist
Miracle Ear
Whittier
08.2006 - 08.2019
- Fitted and adjusted hearing aids to meet individual patient needs.
- Conducted comprehensive hearing assessments for diverse patient populations.
- Developed individualized treatment plans addressing specific patient needs, ensuring tailored care and improved patient satisfaction.
- Counseled patients on hearing loss impacts, amplification options, and proper care for hearing instruments, improving their understanding and engagement.
- Educated patients on effective hearing aid usage and maintenance procedures to enhance device longevity.
- Provided ongoing support and follow-up care for patients post-fitting.
- Trained new staff on best practices in patient interaction and device handling.
- Ensured compliance with industry regulations and standards in all operations.
- Demonstrated knowledge of laws governing the sale, fitting, and dispensing of hearing instruments in applicable state regulations.
Education
High School Diploma -
Banning High School
Wilmington, CA06-1989
Skills
- Hearing assessments
- Hearing aid fitting
- Treatment planning
- Audiology collaboration
- Patient education
- Stock control
Languages
English
Professional
Spanish
Professional
Timeline
Licensed Hearing Instrument Specialist
Hearing Lab Technologies
08.2019 - Current
Licensed Hearing Instrument Specialist
Miracle Ear
08.2006 - 08.2019
High School Diploma -
Banning High School