Emina Dukanovic
Orlando,FL
Summary
Dynamic Hearing Instrument Specialist with extensive experience at Hearing Lab Technology, excelling in hearing assessments and patient counseling. Proven track record in fitting digital hearing aids and maximizing revenue through effective sales strategies. Committed to delivering exceptional patient care and collaborating with healthcare professionals to enhance treatment outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hearing Instrument Specialist
Hearing Lab Technology
Orlando, FL
04.2023 - Current
- Developed relationships with other healthcare professionals to ensure continuity of care for patients.
- Administered air conduction, bone conduction, and speech audiometry tests to patients.
- Conducted hearing tests to determine patient's level of hearing loss and ability to benefit from amplification.
- Promoted business and capitalized on sales opportunities to maximize revenue.
- Collaborated with audiology staff members to ensure quality patient care was provided throughout all stages of service delivery.
- Analyzed current literature from professional organizations and conferences to stay current with developments in audiology.
- Participated in continuing education activities related to best practices in the field of Hearing Instrument Specialty Care Services.
- Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses.
- Stayed up to date on advances in treatments and devices by attending workshops and reading publications.
Licensed Hearing Instrument Specialist
Physicians Hearing Network
Orlando, FL
11.2022 - 04.2023
- Conducted comprehensive hearing evaluations and assessments to determine patient's level of hearing loss.
- Demonstrated knowledge of laws governing the sale, fitting, and dispensing of hearing instruments in applicable state regulations.
- Administered air conduction, bone conduction, and speech audiometry tests to patients.
- Developed strategies for helping individuals adjust psychologically and emotionally to living with a permanent impairment resulting from a significant amount of hearing loss or deafness diagnosis.
- Programmed and fitted digital hearing aids to meet individual needs using computer software.
- Generated reports summarizing findings from diagnostic tests conducted on patients' ears or auditory systems.
Licensed Hearing Instrument Specialist
TruEAR
Orlando, FL
08.2017 - 11.2022
- Completed full examinations to test individual hearing impairment.
- Modified impressions for earmolds and hearing aid shells.
- Developed treatment plans tailored to the specific needs of each patient.
- Promoted business and capitalized on sales opportunities to maximize revenue.
- Maintained accurate records of all evaluations, fittings, services, and repairs performed.
- Programmed and fitted digital hearing aids to meet individual needs using computer software.
- Collaborated with physicians and other healthcare professionals regarding diagnosis and treatment plans for patients with hearing impairments.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
License # AS5686 - Audiology
Florida Board of Hearing Aids Specialists
Tallahassee, FL12-2022
Master of Science - Communication Disorders
FASPER
Belgrade01-1997
Skills
- Hearing assessments
- Diagnostic testing
- Hearing aid fitting
- Digital hearing aids
- Patient counseling
- Sales strategies
- Customer service
- Cerumen management
- Hearing aid troubleshooting
- Real ear measurement
- Telecoil counseling
- Hearing support devices
- Otoacoustic emissions
- Dispensing protocols
- Hearing aid accessories
- Cochlear implants
- Aural rehabilitation
- Tinnitus management
- Bluetooth technology
- Assistive listening devices
- Pediatric audiology
- Speech audiometry
- Wireless connectivity
- Electroacoustic evaluation
- Feedback management
- Digital signal processing
- Impression taking
- Patient screening
Affiliations
Member of IHS, attending charity events and donated hearing aids for children with hearing challenges. Attended fundraising events for cancer affected children and their families (House of Hope).
Accomplishments
- Website, marketing materials, flyers and business card design
Certification
- HIS License
- AIB-VR Certification
Languages
Spanish
Professional
Croatian
Full Professional
Latin
Limited
Serbian
Native/ Bilingual
Turkish
Professional
Pilates lover
- Club pilates member
References
References available upon request.
Timeline
Hearing Instrument Specialist
Hearing Lab Technology
04.2023 - Current
Licensed Hearing Instrument Specialist
Physicians Hearing Network
11.2022 - 04.2023
Licensed Hearing Instrument Specialist
TruEAR
08.2017 - 11.2022
License # AS5686 - Audiology
Florida Board of Hearing Aids Specialists
Master of Science - Communication Disorders
FASPER
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