Summary
Overview
Work History
Education
Skills
Certification
Awards & Honors
Timeline
Generic
JESSICA GARCIA

JESSICA GARCIA

Villa Ridge,MO

Summary

Skilled and dedicated Hearing Instrument Specialist. I take pride in helping people hear better and improving overall quality of life for patients impacted by hearing loss. Creating an individual relationship and lifeline to properly fitted devices, ongoing support, and counseling. With my strong commitment to every individual patient, patients thrive and are highly satisfied. Building business and helping people hear better come easy with ongoing patient referrals and positive word of mouth. I only strive to help people to the very best of my ability, which accounts for many highly satisfied patients and reduced return rates. I’m proud that I have been able to successfully keep all patients in their devices with no returns for 2 years due to high patient satisfaction. My metrics trend with a high closing rate and a consistent low to no return rate. I am committed and loyal to helping patients with their hearing needs for the long run, and retain most patients for many years due to the individual relationships and trust developed. I am the Specialist that many come to when all else has failed and we find individualized approaches to encourage and succeed. When patients make a commitment to try, I make a commitment that we’ll never give up and we will succeed.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Hearing Instrument Specialist

Hearing Lab Technologies
Crestwood, MO
06.2016 - Current
  • Conducted thorough hearing assessments for clients using advanced audiometric equipment.
  • Fitted and adjusted hearing aids based on individual client needs and preferences.
  • Educated clients on proper hearing aid usage and maintenance techniques.
  • Provided counseling services regarding communication strategies for individuals with hearing loss.
  • Dispensed, programmed and fit digital hearing instruments according to prescriptions.
  • Assisted in the design, fabrication and repair of custom earmolds and devices as needed.
  • Counseled patients and families on communication strategies to cope with hearing loss.

Education

Associate of Applied Science - Hearing Instrument Sciences

Ozarks Technical Community College
Springfield, MO
05.2016

Skills

  • Hearing assessments
  • Digital programming
  • Patient counseling and dedicated care
  • Hearing aid fitting
  • Custom earmold design

Certification

Hearing Instrument Specialist. Missouri licensed.

Awards & Honors

Sam’s Club Hearing Specialist of the Year, 2025.

Timeline

Hearing Instrument Specialist

Hearing Lab Technologies
06.2016 - Current

Associate of Applied Science - Hearing Instrument Sciences

Ozarks Technical Community College
JESSICA GARCIA