Robert Nazzaro
McDonald's
Phoenix,AZ
2
years of professional experience
Achieved over 95% customer satisfaction scores through effective service and communication. Recognized as 'Employee of the Month' for exemplary teamwork and dedication. Trained and mentored new employees, enhancing team performance and reducing order errors by 20%. Maintained perfect attendance and supported management during peak hours, efficiently handling over 100 customer orders per shift.
Work History
Crew Team Member
2 Years 1 Month- Greeted customers warmly while accurately processing orders.
- Prepared food and beverages according to McDonald’s quality and safety standards.
- Operated registers, managed cash handling, and executed customer transactions efficiently.
- Maintained cleanliness and organization across dining area, kitchen, and restrooms.
- Restocked supplies and assisted with inventory management as required.
- Adhered to all food safety and hygiene protocols.
- Collaborated effectively with team members and followed directives from shift managers.
- Supported drive-thru operations, front counter, and kitchen tasks as assigned.
Education
Associate of Science - Video Game Production
Skills
Communication and teamwork skills
Ability to thrive in fast-paced environments
Attention to detail and quality service
Dependability and punctuality
Flexibility for various shifts
AWARDS
Seeds For Autism (Arizona Autism Charter Schools: Main Campus) - Work-Based Learning Experience: Job Shadowing/Coaching, April 2023, Paradise Valley Unified School District: Shea Middle School – Perseverance Award, May 2020, High School Diploma (Arizona Autism Charter Schools: Main Campus) - Cognia Accredited School, June 2024
Additional Information
- Supported first-year students in academic and personal development through one-on-one mentoring and group sessions.
- Facilitated workshops on study habits, time management, and campus resources.
- Encouraged student involvement and helped build a sense of belonging within the campus community.
- Collaborated with faculty and student services to connect mentees with appropriate support.
- Maintained confidentiality and professionalism while providing guidance and feedback.
TEAM EXPERIENCE
- McDonald’s, Phoenix, Arizona – Team Crew Member
- August 2023 – November 2024
- Built up Strong Communications with co-workers and customers
- Swiftness in Drive Through Service
- Working together as Team to achieve great service
Timeline
Crew Team Member
McDonald's
06.2022 - 07.2024Read More
Maricopa Community Colleges, Paradise Valley Community College
Associate of Science from Video Game Production
Read More