Hi, I’m
Robert Nduduzo Ntshangase
Durban,FL
Overview
13
years of professional experience
Work History
Polo Club
Restaurant Manager
10.2024 - Current
Job overview
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Broken Sound Resort
Restaurant Floor Manager
10.2023 - 05.2024
Seawane Club
Supervisor Bar/Events
05.2023 - 11.2023
Admirals cove Club
Fine dining server
10.2022 - 05.2023
Job overview
- Rolled silverware, set up tables and polished glassware and silverware.
- Learned and utilized extensive bar and wine knowledge to enhance guest dining experiences.
- Took and submitted orders that accommodated customer preferences and dietary requirements.
- Suggested wine pairings to go with specific menu items.
I1 Service
Seasonal Captain
08.2022 - 09.2022
Seawane Club
Server/Bartender
05.2021 - 10.2021
Broken Sound club
Server
10.2021 - 05.2021
CLIFFHOUSE Resort
Server
06.2020 - 10.2020
The Colony
Server Captain
05.2019 - 10.2019
Broken Sound Resort
Server
10.2018 - 06.2019
Broken sound Resort
Server/Banquet server
10.2018 - 05.2018
Broken Sound Club
Server/Banquet
10.2017 - 05.2018
Charleston Harbor Resort
Server(fine dining)
05.2017 - 10.2017
Admirals cove Club
Banquet Server
10.2016 - 05.2017
Enzo’s Italian Restaurant
Server
01.2014 - 01.2016
Durban Hilton hotel
Server/Bartender
01.2012 - 01.2014
Education
North bury high schoolPietermaritzburg
Grade 12
Penn foster collegePennsylvania
Hotel/Restuarant Management
01.2018
Skills
- Menu development
- Kitchen oversight
- Recruitment
- Restaurant operations management
- Catering coordination
- Point of sale (POS) system operation
- Staff scheduling
- Adaptable
Personal Information
- Age: 34
- Gender: Male
- Nationality: South African
Timeline
Restaurant Manager
Polo Club
10.2024 - Current
Restaurant Floor Manager
Broken Sound Resort
10.2023 - 05.2024
Supervisor Bar/Events
Seawane Club
05.2023 - 11.2023
Fine dining server
Admirals cove Club
10.2022 - 05.2023
Seasonal Captain
I1 Service
08.2022 - 09.2022
Server
Broken Sound club
10.2021 - 05.2021
Server/Bartender
Seawane Club
05.2021 - 10.2021
Server
CLIFFHOUSE Resort
06.2020 - 10.2020
Server Captain
The Colony
05.2019 - 10.2019
Server
Broken Sound Resort
10.2018 - 06.2019
Server/Banquet server
Broken sound Resort
10.2018 - 05.2018
Server/Banquet
Broken Sound Club
10.2017 - 05.2018
Server(fine dining)
Charleston Harbor Resort
05.2017 - 10.2017
Banquet Server
Admirals cove Club
10.2016 - 05.2017
Server
Enzo’s Italian Restaurant
01.2014 - 01.2016
Server/Bartender
Durban Hilton hotel
01.2012 - 01.2014
North bury high school
Grade 12
Penn foster college
Hotel/Restuarant Management