ROBERT NELSON
O'FALLON,US
Summary
Customer Service/Parts Associate with over 8 years of experience in automotive inventory management and customer service. Expertise in coordinating delivery schedules and optimizing logistics to enhance client satisfaction, alongside managing tool maintenance to ensure reliable equipment performance. Open and close store, ensuring balance of receivables.
Overview
1
1
Certification
9
9
years of professional experience
Work History
AUTO PARTS ADVISOR
Advance Auto Parts
St Peters, MO
11.2023 - Current
- Supervise employees, open/close store, maintain financial accuracy for end of day reports.
- Coordinated delivery schedules to optimize logistics, ensuring timely and accurate deliveries for improved customer satisfaction.
- Assisted customers with accurate parts identification, fostering strong client relationships.
- Maintained precise records of sales and inventory, supporting financial accuracy and adherence to corporate guidelines.
- Supervise employees, open/close store, maintain financial accuracy for end of day reports.
PARTS ASSOCIATE
Eureka Rental
Eureka, MO
09.2019 - 09.2023
- Received and organized parts shipments to ensure accurate inventory records.
- Operated forklifts and heavy machinery to support efficient facility operations.
- Managed tool maintenance, improving equipment reliability and performance.
- Streamlined inventory management processes to enhance accuracy and efficiency in stock tracking.
HARDWARE ASSOCIATE
Lowe's Home Improvement
Ballwin, MO
02.2019 - 05.2019
- Provide positive customer service, improving satisfaction across departments.
- Organized and maintained inventory of hardware items on store shelves.
- Managed inventory tracking processes to ensure accurate stock levels and minimize discrepancies.
- Enhanced product visibility on sales floor to drive increased sales.
SALES ASSOCIATE
Sully's Ace Hardware
08.2017 - 12.2017
- Ensured customer satisfaction on sales floor through attentive service and support.
- Assisting customers with UPS shipments
- Parts organization, merchandising, and inventory control
- Receiving and unloading stock shipments
- Paint mixing for customer orders
- Conducted regular tool maintenance and upkeep to prolong tool life and enhance work efficiency.
Education
HIGH SCHOOL DIPLOMA -
Eureka High School
Eureka, MO05-2017
Skills
- Customer Service
- Automotive Inventory Management
- Parts Cataloging
- Inventory Management
- Logistics Coordination
- Forklift Operation
- Tool/Equipment Maintenance
- Microsoft Windows
Personal Information
Title: Parts Associate
Certification
- Class E MO Drivers License
Timeline
AUTO PARTS ADVISOR
Advance Auto Parts
11.2023 - Current
PARTS ASSOCIATE
Eureka Rental
09.2019 - 09.2023
HARDWARE ASSOCIATE
Lowe's Home Improvement
02.2019 - 05.2019
SALES ASSOCIATE
Sully's Ace Hardware
08.2017 - 12.2017
HIGH SCHOOL DIPLOMA -
Eureka High School