Dynamic Certified Auto Body Technician with a proven track record at Carstar/Caliber Collision, excelling in collision repair and quality control. Recognized for enhancing customer satisfaction through meticulous attention to detail and exceptional service. Proficient in welding and vehicle reassembly, demonstrating strong teamwork and a commitment to safety and quality standards.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Auto Body Technician
Carstar/Caliber Collision
01.2023 - 08.2025
Utilized collision repair hammers, welders and grinders to address bodywork needs.
Installed and removed body panels, doors and fenders of vehicles to access areas of repair.
Inspected vehicles to identify and document repair needs.
Maintained a safe working environment by adhering to safety protocols and ensuring proper use of equipment.
Reassembled and replaced parts to complete body repairs.
Improved overall customer satisfaction by providing high-quality auto body repairs and exceptional service.
Replaced and repaired vehicle parts according to work order instructions.
Tested and adjusted newly repaired vehicles to verify proper function.
Inspected new parts and areas of repair to verify correctness and quality.
Optimized workshop efficiency by keeping tools organized, maintaining clean workspaces, and promptly addressing equipment issues when necessary.
Followed standard operating procedures to achieve consistent quality of work.
Consistently met deadlines on repair jobs without compromising quality standards or cutting corners.
Ensured consistent quality control through thorough inspections of completed work before releasing vehicles back to customers.
Enforced compliance with safety regulations when operating equipment.
Applied finishing techniques to enhance quality and appearance of repairs.
Completed complex repairs with precision, demonstrating expertise in various auto body materials and techniques.
Optimized workshop space usage, effectively organizing tools and equipment.
Delivered vehicles with improved safety, thoroughly inspecting and repairing structural damage.
Examined vehicles to determine extent of damage and repairs required.
Filled, sanded and smoothed surfaces to prepare for painting.
Used welding and cutting tools to repair metal body parts.
Installed and repaired body panels, doors, hoods, fenders, bumpers and other parts.
Installed interior and exterior trim, including moldings and emblems.
Prepared surfaces for priming, painting and refinishing.
Applied primers, sealers and other materials prior to painting.
Performed structural and non-structural repairs on variety of vehicle models.
Adjusted and replaced doors and windows for proper fit and alignment.
Inspected completed repairs for accuracy, quality and safety.
Detailer Manager
Mercedes Benz of O'Fallon - Chesterfield
01.2019 - 12.2022
Optimized inventory management systems to reduce waste and improve cost-efficiency within the department.
Implemented quality control measures, resulting in a significant decrease in returned work orders.
Consistently met deadlines by effectively delegating tasks among team members based on their strengths and availability.
Boosted customer retention rates by delivering exceptional service quality consistently across all detailing projects undertaken by the team.
Maintained strong relationships with customers, addressing any concerns or issues promptly to ensure satisfaction.
Instructed staff on proper techniques for washing, waxing, cleaning, vacuuming and other tasks.
Inspected finished work to verify employee compliance with detailing standards.
Coordinated exterior and interior washing of vehicles according to customer wishes.
Oversaw inventory, equipment maintenance and bay cleaning.
Built reputation for comprehensive detail work covering bodies, interiors and engine compartments.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Detailer/Porter
Napelton Kia
08.2016 - 05.2019
Delivered outstanding results under tight deadlines while maintaining a keen eye for detail throughout all stages of the vehicle cleaning process.
Washed cars and trucks daily for auto dealership.
Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
Enhanced customer satisfaction by meticulously detailing vehicles to meet and exceed expectations.
Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations.
Vacuumed interiors of vehicles to remove dirt and debris.
Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
Mixed cleaning solutions, abrasive compositions and other compounds to clean interior and exterior of vehicle.
Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices.
Applied wax to vehicle exteriors and buffed to brilliant shine.
Shined vehicle windows and windshields to remove water spots.
Maintained clean, tidy and safe work environment.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Collected and disposed of trash in vehicle console spaces and under seats.
Restored luster to vehicle interiors, including upholstery and vinyl.
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Washed, waxed, and buffed vehicle bodies for professional shine.
Refilled gas tanks and documented fluid levels.
Removed dirt and debris from vehicle and equipment interiors.
Performed detailed vacuuming of interior and exterior of vehicles and equipment.
Utilized high-pressure washers to clean vehicles and equipment.
Applied wax and sealants to exterior of vehicles and equipment.
Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
Organized vehicle and equipment storage spaces, removing trash and wiping down surfaces.
Polished windows and mirrors of vehicles and equipment.
Used specialized cleaning products to remove stains from interior and exterior surfaces.
Maintained records of cleaning activities.
Inspected vehicles and equipment for visible damage.
Followed safety guidelines for cleaning vehicles and equipment.
Applied chemicals and used high-pressure wash and scrubbers to clean rims.
Wiped down and polished interior and exterior surfaces.
Checked and replaced windshield wipers on vehicles and equipment.
Assisted guests with transportation arrangements, increasing satisfaction with concierge services.