Robert Nicholas III

• Was assigned to IT department of the jail and fixed various issues throughout the facility.
• Offered officers training to reduce frustration and improve satisfaction.
• Provided IT support to non-technical internal users through desk side support services.
• Answered questions and provided information to customers about new software or hardware.

• Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
• Planned lessons for allotted time to strengthen weak subjects and build skills.
• Coached and mentored junior tutors on various problems.
• Taught and assisted students in Engineering , creating tailored lesson plans and study guides on subject matter.

• Helped customers with computer software issues
• Engaged with customers to effectively build rapport and lasting relationships.
• Troubleshoot and repair issues with computers and other consumer electronics
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.

Environmental Service Project