Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Robert Nichols

Antioch,CA

Summary

Resourceful professional with a background in telecommunications equipment installation and repair, known for productivity and efficiency in completing tasks. Skilled in network configuration, troubleshooting complex issues, top-tier customer service and upgrading telecom systems. Excel at problem-solving, communication, and adapting to new technologies to ensure optimal system performance.

Overview

5
5
years of professional experience

Work History

Comm Technician 3

Comcast
Oakland, CA
02.2019 - 09.2020
  • Installed and tested new hardware components to ensure compatibility with existing systems.
  • Troubleshot and resolved technical issues related to networks and communications systems.
  • Provided installation, service, and maintenance for telecommunication devices.
  • Evaluated information provided and worked with customers to provide best possible solutions.
  • Upgraded telecommunications equipment and software to improve system capabilities and performance.
  • Climbed poles and ladders to install, maintain or inspect equipment.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Installation Technician

Abt Electronics
Glenview , IL
02.2016 - 10.2018
  • Installed new equipment according to manufacturer specifications and customer requirements.
  • Provided key information to customers, educating on equipment, products, and services.
  • Coordinated efforts with other workers involved in installing and maintaining equipment and components.
  • Conducted quality assurance tests post-installation to guarantee functionality and performance standards.
  • Conducted detailed site surveys to determine optimal placement of equipment and necessary materials.
  • Adapted installation techniques to accommodate unique customer environments and requirements.
  • Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations.

Education

High School Diploma -

Lincoln West
Cleveland
06-2004

Skills

  • Advanced troubleshooting
  • VoIP Systems
  • Structured cabling
  • Wireless Networking
  • Hardware maintenance
  • Software configuration
  • Customer Relationship Management

References

References available upon request.

Timeline

Comm Technician 3

Comcast
02.2019 - 09.2020

Installation Technician

Abt Electronics
02.2016 - 10.2018

High School Diploma -

Lincoln West

Similar Profiles

CREATE PROFILE
Robert Nichols