ROBERT OCEGUERA
Santa Ana,CA
Summary
Motivated with excellent leadership. Efficiently-driven with diligent approach to handling multiple projects. Respectful and well-spoken with team members, managers and customers. Smoothly coordinate teams and supplies to accomplish daily office goals. Caring, empathetic Substance Abuse Counselor with a few months of experience in clinical methadone settings. Exceptionally talented at building rapport with different patient groups to encourage honesty and growth in recovery from substance abuse. Desire to pursue new role with therapy group. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Substance Abuse Counselor
Acadia Healthcare
Santa Ana, CA
02.2022 - Current
- Supported and assessed clients struggling with addiction or relationship issues and devised strategies based on client needs.
- Developed individual treatment goals based on history and diagnosis.
- Provided counseling and support to clients with drug and alcohol abuse issues.
- Facilitated group and individual therapy in outpatient setting.
- Provided comprehensive case management services, created treatment plans and connected clients and families to appropriate resources.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
Logistics Manager
International Component Technology
Santa Ana, CA
06.2006 - 02.2022
- Managed Inventory in Stock Room, Shipping, and Logistics
- Led and managed projects to support logistics efforts and plans
- Troubleshot and formulated strategies for expected and unanticipated logistics issues
- Identified and resolved shipping and packaging errors for domestic and international customers
- Consistently met company and department objectives within budget and time constraints
- Directed shipping and receiving of wide range of products daily.
- Utilizedordering,tracking and billing systems and associatedprocesses
- Strengthened operational efficiencies bydeveloping organizational filing systems for invoices,customer orders and contract records
- Managed/Maintained records for quarterly audits from CSA & UL
- Updated customers and interdepartmental employees on critical shipments upon request.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
ACCOUNT EXECUTIVE
American Training Resources
Santa Ana, CA
06.2005 - 06.2006
- Working directlywith customers to offer new products, supply customer service,assist withissues,and overall account management
- Achievedmonthly sales goals, bonuses, and ensured customer satisfaction
- Acquired new business and drove revenue streams by providing cutting-edge services to clients.
SALES AGENT
Farmers Insurance Agency
SANTA ANA, CA
05.2004 - 12.2004
- Engaged positivelywith each customer,providing professional and polite support for sales and service needs
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email
- Kept calm and appliedstrong problem-solving and interpersonal skills to resolve conflicts
- Answered incoming telephone calls to provide store, products and services information
- Prepared and updated client records.
Education
Bachelor of Arts - Psychology
California State University - Fullerton
Fullerton, CA05.2022
Associate of Arts - Psychology
Orange Coast College
Costa Mesa, CA06.2019
State Degree - Real Estate
Santiago Canyon College
Orange, CA2015
High School Diploma -
Western High School
Anaheim, CA05.2004
Skills
- Skilled in Microsoft Excel,Word, Powerpoint
- Skilled in UPS, Fed-Ex, DHL (International,Domestic)
- Programs
- Supplies inventory
- Import and export operations
- Logistics oversight
- International/ Domestic management
- Logistics management
- Shipping cost reduction
- Budget controls
- Database documentation
- Safety standards
- Mentoring and training
- Report writing
- Written and oral communication skills
- Client Evaluation
- Defining Treatment Objectives
- Psychological Testing
- Patient Consultations
- Addictions and Substance Abuse
- Clinical Assessments
- Group and Individual Sessions
- Mental Health Support
- Individual Therapy
- Prevention Programs
- Cognitive Behavior Practices
- Social Skills
- Active Listening
Certification
-Registered Alcohol and Drug Technician - I (RADT-I)
-NPI 1457005258
-County of Orange Heath Care Agency Certificate of Completion 2020-2022 Behavioral Heath Services Substance Use Disorder Annual Provider Training
-Certificate of Completion Confidentiality, Ethics, & Boundaries course
-Certificate of Completion ASAM Module 1 &2 -Multidimensional Assessment
Languages
Spanish
Native or Bilingual
Timeline
Substance Abuse Counselor
Acadia Healthcare
02.2022 - Current
Logistics Manager
International Component Technology
06.2006 - 02.2022
ACCOUNT EXECUTIVE
American Training Resources
06.2005 - 06.2006
SALES AGENT
Farmers Insurance Agency
05.2004 - 12.2004
Bachelor of Arts - Psychology
California State University - Fullerton
Associate of Arts - Psychology
Orange Coast College
State Degree - Real Estate
Santiago Canyon College
High School Diploma -
Western High School
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