Robert Orona
Pecos,TX
Summary
Manager with a proven track record at O’Reilly Auto Parts, enhancing inventory accuracy and customer satisfaction. Skilled in team leadership and decision-making, I developed training programs that improved onboarding efficiency. My analytical approach to sales data informed strategic product placement, driving operational success and elevating service standards.
Overview
12
12
years of professional experience
Work History
Manager
O’Reilly Auto Parts
08.2021 - Current
- Led team to improve inventory management processes, enhancing stock accuracy and reducing discrepancies.
- Developed training programs for new employees, increasing onboarding efficiency and knowledge retention.
- Implemented strategies to optimize customer service workflows, resulting in improved satisfaction ratings.
- Analyzed sales data to identify trends, informing product placement and promotional strategies.
Parts Runner
Kingsley Constructors
Pecos, TX
07.2018 - 04.2020
- Coordinated timely delivery of parts to job sites, ensuring uninterrupted workflow and project efficiency.
- Managed inventory levels, optimizing stock availability and reducing delays in construction projects.
- Implemented process improvements for parts retrieval, increasing operational efficiency within the warehouse environment.
Pipeline Technician
Nesco Resource
Odessa, TX
12.2017 - 07.2018
- Operated and maintained pipeline systems to ensure optimal performance and compliance with safety regulations.
- Conducted regular inspections to identify maintenance needs and prevent operational issues.
- Collaborated with cross-functional teams to implement process improvements in pipeline operations.
- Trained junior technicians on equipment handling, safety protocols, and maintenance procedures.
Pipeline Technician
Renegade
Odessa Tx
11.2016 - 12.2017
- Diagnosed and resolved technical issues in pipeline infrastructure promptly to minimize downtime.
- Developed standard operating procedures for pipeline maintenance enhancing efficiency and safety measures.
- Led initiatives to streamline workflow processes, improving overall project timelines within the team.
- Ensured accurate documentation of inspections, repairs, and maintenance activities for compliance reporting purposes.
Correctional Sergeant
Pecos Police Department
Pecos, TX
04.2014 - 11.2016
- Supervised daily operations and ensured adherence to facility protocols and safety regulations.
- Conducted regular inspections of inmate housing areas to maintain security and order.
- Trained and mentored junior staff on effective incident response and conflict resolution techniques.
- Coordinated inmate movement between various facility locations, ensuring compliance with established procedures.
Education
High School Diploma -
Pecos High School
Pecos, TX06.2011
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager
O’Reilly Auto Parts
08.2021 - Current
Parts Runner
Kingsley Constructors
07.2018 - 04.2020
Pipeline Technician
Nesco Resource
12.2017 - 07.2018
Pipeline Technician
Renegade
11.2016 - 12.2017
Correctional Sergeant
Pecos Police Department
04.2014 - 11.2016
High School Diploma -
Pecos High School