Robert Otero
Palmetto Bay,FL
Summary
Dedicated and passionate Parts Director well-versed in parts organization, Inventory management. Excellent leadership, problem-solving abilities. Offering 34 years of progressive experience in Automotive field. Seasoned Parts & Service Director skilled at improving procedures to maximize productivity and efficiency while streamlining processes and increase productivity. Terrific motivator with a great attitude that can get great results.
Overview
35
35
years of professional experience
Work History
Parts Director
West Kendall Toyota
01.2015 - Current
Promoted From Service Director to Parts Director for West Kendall Toyota & Lexus Of West Kendall Parts.
Service Director
Lexus Of West Kendall
01.2009 - 01.2015
Promoted From Service Manager at Kendall Toyota To Service Director For Lexus Of West Kendall.
Service Manager
Kendall Toyota
01.2006 - 01.2009
Service Director
South Motors VW
01.2005 - 01.2006
Parts & Service Manager
Kendall Kia
06.1997 - 01.2005
Promoted from Kendall Toyota Parts Sales To Parts Manager Becoming Parts & Service Director.
Parts Specialist
West Kendall Toyota
03.1989 - 06.1997
Parts Back Counter Salesman quickly became back Counter Team Leader.
Education
Lean Six Sigma Green Belt -
Florida International University
Miami, FL07.2021
Lean Six Sigma Yellow Belt -
Florida International University
Miami, FL06.2021
High School Diploma -
South Dade Senior High School
Homestead, FL06.1985
Skills
- Team Leadership
- Organizational Skills
- Process Improvement
- Problem Solving
- Inventory Management
Accomplishments
Toyota Service Parts Customer Relations Management Excellence Award (2018,2019,2020)
Languages
English
Spanish
Timeline
Parts Director
West Kendall Toyota
01.2015 - Current
Service Director
Lexus Of West Kendall
01.2009 - 01.2015
Service Manager
Kendall Toyota
01.2006 - 01.2009
Service Director
South Motors VW
01.2005 - 01.2006
Parts & Service Manager
Kendall Kia
06.1997 - 01.2005
Parts Specialist
West Kendall Toyota
03.1989 - 06.1997
Lean Six Sigma Green Belt -
Florida International University
Lean Six Sigma Yellow Belt -
Florida International University
High School Diploma -
South Dade Senior High School
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