Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Owens

Bogalusa,LA

Summary

Adept at installation and repair, demonstrated through impactful service at Fastening Solutions, I excel in troubleshooting and preventive maintenance, ensuring optimal equipment performance. My ability to work under minimal supervision, coupled with a detail-oriented approach, has significantly reduced downtime and enhanced operational efficiency. Skilled in forklift operation and warehouse organization, my contributions have consistently led to improved productivity and workplace safety.

Overview

14
14
years of professional experience

Work History

Outside Service Technician

Fastening Solutions
01.2017 - Current
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.

Field Artillery Cannon Crewmember

US Army
10.2010 - 08.2015
  • Reduced miscommunication errors by conducting thorough equipment inspections and maintaining clear communication with fellow crewmembers.
  • Facilitated timely decision-making by providing accurate information on enemy positions, distances, and terrain features.
  • Managed receipt, storage and issue of ammunition equipment and processes.
  • Executed rapid response actions during time-sensitive situations to achieve mission objectives under high-pressure conditions.
  • Ensured optimal utilization of resources during missions by managing inventory levels of ammunition, fuel, parts, and consumables effectively.
  • Maximized operational readiness by performing regular maintenance on artillery equipment, vehicles, and individual protective gear.
  • Operated self-propelled howitzers and ammunition trucks safely.
  • Promoted a culture of accountability within the team by enforcing disciplinary measures when necessary according to Army guidelines.
  • Conducted comprehensive risk assessments before each mission to minimize potential hazards for the crew and equipment during operations.

Education

Associate of Science - ELECTRICAL EQUIPMENT INSTALATION AND REPAIR

Delgado Community College
New Orleans, LA
08-2016

High School Diploma -

VARNADO HIGH SCHOOL
VARNADO,LA
05-2007

Skills

  • Installation and Repair
  • Attention to Detail
  • Preventive Maintenance
  • Troubleshooting ability
  • Work with Minimal Supervision
  • Punctual and Reliable
  • Flexible and Adaptable
  • Truck loading and unloading
  • Shipping and receiving
  • Forklift Operation
  • Warehouse Organization
  • Loading dock staging

Timeline

Outside Service Technician

Fastening Solutions
01.2017 - Current

Field Artillery Cannon Crewmember

US Army
10.2010 - 08.2015

Associate of Science - ELECTRICAL EQUIPMENT INSTALATION AND REPAIR

Delgado Community College

High School Diploma -

VARNADO HIGH SCHOOL
Robert Owens