Robert Palacio
El Paso,TX
Summary
Warehouse operations professional with over 10 years of experience in logistics and inventory management. Successfully coordinated staffing, trained teams on safety protocols, and streamlined daily operations to enhance productivity and efficiency. Aiming to leverage extensive leadership skills to drive success in site operations management.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Lead Supervisor
Global Enterprise
El Paso, Texas
02.2026 - 08.2026
- Coordinated staffing and scheduling to meet operational demands.
- Trained and mentored team members on best practices and safety protocols.
- Supervised daily operations to streamline workflow and boost productivity.
- Coached team on daily activities to enhance effectiveness and drive goal achievement.
- Conducted performance evaluations to identify development areas and support employee growth.
- Managed inventory control to maintain optimal stock levels across facilities.
Direct Support Professional (DSP) 2
Texas Health and Human Services Commission
El Paso
06.2022 - 02.2023
- Assisted clients with daily living activities such as bathing, dressing, and personal hygiene.
- Administered medication reminders to clients, ensuring adherence to prescribed schedules.
- Provided support with feeding and other essential daily tasks to enhance client independence.
- Transported clients to and from appointments and social events, ensuring punctuality and safety.
- Scheduled appointments for clients, coordinating with various healthcare providers and service agencies.
- Completed errands for clients, including grocery shopping and prescription pickups to fulfill client needs, including grocery shopping and prescription pick-ups.
- Ensured strict compliance with HIPAA regulations through the proper and secure handling of confidential patient information.
- Maintained accurate and detailed medical records by documenting patient information, test results, and treatment plans in electronic health record systems.
- Educated clients on medication instructions and care guidelines, empowering them to take charge of their health and well-being.
- Demonstrated proficiency in utilizing electronic health record (EHR) systems, such as Epic and Cerner, to retrieve patient data, update records, and facilitate inter-professional communication.
- Managed high-volume incoming calls, addressing inquiries and directing them to appropriate resources for effective service delivery.
- Trained new medical assistants on clinic policies, procedures, and best practices for delivering high-quality patient care.
Forklift Operator
Woodbridge Holdings
El Paso
09.2020 - 06.2022
- Operated forklift equipment to safely and efficiently move materials, products, and equipment within the warehouse.
- Loaded and unloaded trucks, ensuring precise placement of items to prevent damage during transit or storage.
- Operated forklift equipment in strict compliance with OSHA regulations and company safety policies.
- Adhered strictly to all safety protocols to prevent workplace accidents and injuries.
- Executed routine maintenance on forklifts, performing pre-operation inspections and minor repairs to maintain operational readiness.
- Collaborated with warehouse team to streamline storage area organization, enhancing efficiency and accessibility.
- Utilized handheld scanners and computer systems to track inventory movement accurately, ensuring timely and accurate shipments.
- Maintained precise inventory records by meticulously documenting incoming and outgoing shipments.
- Maintained a high level of accuracy when recording inventory movements using computerized systems or paper-based logs.
- Efficiently stacked and arranged pallets and containers in a stable manner to maximize storage space utilization.
- Assisted in the packaging and labeling of products for shipment or storage, ensuring proper identification.
- Followed established company procedures when handling hazardous materials or fragile items to ensure safety and prevent loss.
Production Technician II
Wallner Expac
El Paso
05.2014 - 09.2020
- Maintained clean, organized warehouse through regular safety inspections and proactive hazard identification.
- Oversaw the receiving and inspection of incoming shipments, verifying accuracy against purchase orders to ensure correct inventory.
- Coordinated outbound shipping operations with carriers to ensure timely delivery of customer orders.
- Instituted a cross-training program for warehouse staff, enhancing their versatility and efficiency during peak periods or staff shortages.
- Performed routine maintenance tasks on machinery and equipment, ensuring optimal functionality and performance.
- Conducted regular inspections to identify potential equipment issues and proactively address them before they caused significant breakdowns or disruptions.
- Executed repairs and replacements of faulty components, effectively minimizing downtime and maximizing operational productivity.
- Maintained accurate records of all maintenance activities, including completed tasks, parts used, and any additional observations or recommendations.
- Collaborated with team members to troubleshoot operational problems and develop effective solutions.
- Followed established safety protocols rigorously while working with hazardous materials or operating heavy machinery.
- Assisted in the development and implementation of preventive maintenance schedules to minimize unexpected equipment breakdowns.
Material Handler
Dal-Tile
El Paso
11.2011 - 10.2014
- Operated forklifts and other material handling equipment to safely transport materials throughout the warehouse.
- Efficiently unloaded and inspected incoming materials, verifying accuracy and quality control before acceptance.
- Ensured inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Monitored supply levels closely, initiating reordering processes to maintain adequate inventory.
- Collaborated with the purchasing department to guarantee the timely delivery of materials required for production.
- Organized storage areas to optimize space utilization and facilitate efficient retrieval of materials.
- Worked closely with the production team to ensure a consistent and timely supply of necessary materials.
- Implemented safety protocols that resulted in zero accidents or injuries during tenure as a material handler.
- Mentored junior material handlers on best practices for efficient workflow execution and safety.
Education
Diploma - Trade school
Andress High School
El Paso06-2008
Skills
- Patient Care
- Medical office experience
- Medical terminology
- Hospital Experience
- Outpatient
- Supervising experience
- Leadership
- Customer support
- Technical support
- Data entry
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- HRIS
- Technical skills
- Computer literacy
- Computer skills
- Typing
- Math
- SAP
- Ethernet
- Machine learning
- Behavioral health
- Clear verbal communication
- Time management
- Bilingual
- Empathy
- Communication skills
- Personal assistant experience
Personal Information
- Title: Site Operations Manager
- Driving License: Driver's License
Certification
Driver's License, OSHA 10, First Aid Certification, CPR Certification
LANGUAGES
English Native, Spanish Bilingual
Timeline
Lead Supervisor
Global Enterprise
02.2026 - 08.2026
Direct Support Professional (DSP) 2
Texas Health and Human Services Commission
06.2022 - 02.2023
Forklift Operator
Woodbridge Holdings
09.2020 - 06.2022
Production Technician II
Wallner Expac
05.2014 - 09.2020
Material Handler
Dal-Tile
11.2011 - 10.2014
Diploma - Trade school
Andress High School