ROBERT PARKER
Lexington,KY
Summary
Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Licensed hairstyling professional bringing several years of experience and expertise in business management. Top-notch customer service, administrative and team leadership abilities combined with strong attention to detail and scheduling expertise. Effectively mediate conflicts to promote team and customer satisfaction.
Overview
12
12
years of professional experience
Work History
Salon Manager
Fleet Street Hair Shop
Lexington
08.2017 - Current
- Oversaw salon employee performance, facility cleanliness and sales
- Worked to continuously increase salon business through effective sales, service and operations policies
- Controlled inventory by tracking expenses, purchases and shelf stock
- Provided staff coaching, mentoring and consultation to enhance performance and professional development.
Aveda Advisor
Aveda
Lexington
11.2014 - Current
- Helped eliminate potential theft of products by providing exceptional guest service and maintaining awareness while on sales floor
- Recommended additional and complementary products and services based on customer interests
- Informed customers of current promotions, events and services to boost overall sales
- Determined each customer's needs and answered questions concerning products and services.
Operations Specialist
Apple
Lexington
10.2017 - 12.2020
- Collected, arranged and input information into database system.
- Analyzed customer feedback to improve operations processes and increase customer satisfaction.
- Provided training and guidance to staff on operational procedures, policies, and regulations.
Lifeskills Trainer
Hidden Valley Ranch Rehabilitation
Ramona, California
05.2012 - 11.2014
- Organized activities such as arts and crafts, music therapy, exercise classes, educational programs, field trips, and leisure activities.
- Initiated conversations with clients to assess mental status or understanding of instructions and directions given.
- Worked closely with nurses and doctors to ensure proper medical treatment was being provided to patients.
- Supervised social interaction between patients during group activities.
Education
Cosmetology -
Paul Mitchell
Lexington, Ky02-2012
High School Diploma -
Bryan Station High School
Lexington, KY05-2008
Skills
- Meal Preparation
- Time Management
- Multitasking and Organization
- Respectful and Compassionate
- Emotional Support
- Flexible Schedule
- Problem-Solving
Timeline
Operations Specialist
Apple
10.2017 - 12.2020
Salon Manager
Fleet Street Hair Shop
08.2017 - Current
Aveda Advisor
Aveda
11.2014 - Current
Lifeskills Trainer
Hidden Valley Ranch Rehabilitation
05.2012 - 11.2014
Cosmetology -
Paul Mitchell
High School Diploma -
Bryan Station High School
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