Skills
Work History
Timeline
Summary
Education
Generic

Robert Parker

New York,NY

Skills

  • Customer Service
  • Data Entry
  • Customs Entries FDA
  • Microsoft Excel
  • Microsoft Windows

Work History

Import Coordinator

Worthmore Forwarding
11.2022 - 08.2023
  • Resolved invoice discrepancies efficiently, ensuring accurate financial records and prompt payment to suppliers.
  • Maintained compliance with customs regulations by diligently reviewing and submitting accurate paperwork.
  • Coordinated shipments of product from country of origin to final destination by both air and land transport.
  • Accurately input shipment details into company's system using Cargo Wise software.
  • Confirmed accurate freight duties and bills of lading for shipments by collaborating with customs brokers.
  • Streamlined import processes by implementing efficient tracking and documentation systems.

Accou8nt Representative

Geodis LLC
03.2016 - 11.2022
  • Increased customer satisfaction ratings through proactive and actionable resolutions to questions, concerns, or challenges.
  • Contacted customers to assess satisfaction and current needs.
  • Assisted clients in navigating complex financial and legal processes to reduce risks.
  • Kept detailed records of customer interactions for optimal traceability.

Import Clerk

Janel Group
02.2015 - 02.2016
  • Coordinated with shipping and transport companies on behalf of clients.
  • Developed and maintained relationships with customs brokers, freight forwarders and customers.
  • Maintained open communication with customers and overseas partners to update all parties on order and shipping changes.
  • Tracked shipments processing through customs and other agencies and obtained clearances.
  • Coordinated company product shipments and international transactions to eliminate freight delays.

Timeline

Import Coordinator

Worthmore Forwarding
11.2022 - 08.2023

Accou8nt Representative

Geodis LLC
03.2016 - 11.2022

Import Clerk

Janel Group
02.2015 - 02.2016

Bachelor of Art - Communication Arts

St. Francis College

Associate Applied Science - Business Management

Taylor Business Institute

Summary

12+ years of experience in managing tracking systems, customs entries, and FDA procedures. Skilled in Cargo Wise One, FDA ITACS, and logistics coordination, with a proven track record of driving operational efficiency, compliance, and client satisfaction.

Education

Associate Applied Science - Business Management

Taylor Business Institute

Bachelor of Art - Communication Arts

St. Francis College

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Robert Parker