Robert Pencarski
Attleboro,MA
Summary
A highly motivated individual that has a strong knowledge of both the technical and managerial side of the Fire Alarm industry.
Over 20+ years of experience & knowledge and am always ready for a challenge.
Lead by example and learn from my mistakes.
Have pride in my work and am always challenging myself to be better.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Operations/Service Supervisor, Fire Alarm Division
Convergint Technologies LLC
07.2015 - 07.2023
- Handled all aspects of Fire Alarm projects. Including material order, plans review, on-site meetings with other trades, cost/progress tracking and sign off by the local AHJ.
- Maximized profit margins on all Fire projects.
- Worked directly with Sub-Contractors and vendors to ensure target dates were met throughout all phases of the project.
- Responsible for overall satisfaction of our Fire Alarm Customer base.
- Handled customer complaints and inquiries.
- Responsible for the supervision and further development of up to 14 Colleagues.
- Directly interacted with the Service Coordinators to minimize down time and optimize profit margins
- Approved all vendor and subcontractor invoices for payment.
- Tracked billing to ensure all invoices were properly handled.
- Acted as the overall technical support for our field team.
- Ensured that all Fire Alarm inspections were performed per contract.
- Worked with leadership to evaluate future development of team strategies and goals that will allow for growth.
- Interviewed potential Colleagues and performed annual performance reviews.
- Assisted in the field when necessary.
Senior Field Service Fire Alarm Technician III
Convergint Technologies LLC
10.2012 - 07.2015
- Performed installation and programming of Fire Alarm systems in commercial, Industrial and Bio-Science facilities.
- Performed service calls on numerous brands of Fire Alarm systems and made necessary repairs.
- Performed inspections of Fire ALarm systems. Reported necessary repairs and documented the results for the customer.
- Provided technical support to other technicians when needed.
- Worked to resolve all field issues keeping in mind what was best for both our customer and Convergint.
- Performed inspections of Fire ALarm systems. Reported necessary repairs and documented the results for the customer.
Senior Service Fire Alarm Technician
Carter Brothers LLC
02.2007 - 10.2012
- Performed installation and programming of Fire Alarm systems in commercial, Industrial and Bio-Science facilities.
- Performed service calls on numerous brands of Fire Alarm systems and made necessary repairs.
- Performed inspections of Fire ALarm systems. Reported necessary repairs and documented the results for the customer.
- Provided technical support to other technicians when needed.
- Worked to resolve all field issues keeping in mind what was best for both our customer and Carter Brothers.
- Participated in the on-call, after-hours rotation list.
Fire Alarm Technician
GE Security
01.2005 - 02.2007
- Performed installation and programming of Fire Alarm systems in commercial, Industrial and Bio-Science facilities.
- Performed service calls on numerous brands of Fire Alarm systems and made necessary repairs.
- Performed inspections of Fire ALarm systems. Reported necessary repairs and documented the results for the customer.
- Provided technical support to other technicians when needed.
- Worked to resolve all field issues keeping in mind what was best for both our customer and GE Security.
- Participated in the on-call, after-hours rotation list.
Fire Alarm Technician
EST Service
05.1999 - 02.2005
- Performed service calls on numerous brands of Fire Alarm systems and made necessary repairs.
- Provided technical support to other technicians when needed.
- Worked to resolve all field issues keeping in mind what was best for both our customer and GE Security.
- Performed inspections of Fire ALarm systems. Completed any repairs and documented the results for the customer.
- Participated in the on-call, after-hours rotation list.
Education
Associate of Science - Electrical, Electronics Technology
New England Institute of Technology
East Greenwich, RI05.1987
Skills
- Strong Leadership Skills
- Team Building
- Strong Technical Knowledge
- Very Proficient with Microsoft
- Strong Communication Skills
- Problem Solver
- Highly Motivated For Success
- Strong Administrative skills
- All about doing the right thing, Especially when no-one is watching
Certification
Current Massachusetts "D" License
Edwards Certifications
- EST4
- EST3
- EST2
- IRC3
- IO-1000
- FIREWORKS GRAPHICS INTEGRATION
Other Certifications
- LENEL ACCESS CONTROL
- LENEL VIDEO MANAGEMNET
- LENEL PRISM
- S2 NETBOX
- AXIS CAMERAS
References:
Available Upon Request
Timeline
Operations/Service Supervisor, Fire Alarm Division
Convergint Technologies LLC
07.2015 - 07.2023
Senior Field Service Fire Alarm Technician III
Convergint Technologies LLC
10.2012 - 07.2015
Senior Service Fire Alarm Technician
Carter Brothers LLC
02.2007 - 10.2012
Fire Alarm Technician
GE Security
01.2005 - 02.2007
Fire Alarm Technician
EST Service
05.1999 - 02.2005
Associate of Science - Electrical, Electronics Technology
New England Institute of Technology