Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Hi, I’m

Robert Pianga

Mt. Morris,MI

Summary

I have 10+ years experience in the fast food industry. willing to learn and eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork. Exemplary Crew Member offers dynamic client engagement, food safety and inventory restocking. Can-do attitude toward completing tasks, exceeding expectations and maintaining satisfaction.

Talented professional with expertise in Training, managing and maintenance. Known for exceeding management expectations. Considered a valuable asset to any team. Reliable fast food worker experienced in basic food and beverage preparation. Maintains clean, tidy spaces to entice customers and encourage business. Always ready to help team members and assist customers.

Overview

16
years of professional experience
1
Certification

Work History

McDonald's
Genesee, MI

Shift Manager, Kitchen Department Manager
11.2020 - 08.2023

Job overview

  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, and cooking product

McDonald's
Otisville, MI

Crew Member, Crew Trainer, Maintenace, Manager,
04.2014 - 11.2020

Job overview

  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Assisted in the preparation of food items such as sandwiches, and cooking product

FedEx
Wilmington, MA

Package Handler
03.2009 - 08.2009

Job overview

  • Loaded and unloaded packages from delivery vehicles with manually.
  • Organized packages according to type, size, destination, and other specifications.
  • Reported any lost or damaged items to supervisors immediately upon discovery.
  • Maintained a clean work environment by removing debris from the loading dock area.
  • Assisted in training new employees on package handling processes.
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Assisted in loading delivery trucks with prepared packages.

Lowell Sun
Lowell, MA

Warehouse Worker
08.2007 - 03.2008

Job overview

  • Unloaded delivery trucks.
  • Moved large and bulky items manually or with pallet jacks.
  • gave out newspaper routs to delivery drivers.
  • drove on each route to make sure papers were being delivered properly and the correct customers were receiving there papers.

Education

Shawsheen Valley Vocational School
Billerica, MA

High School Diploma
06.2007

University Overview

Skills

  • Drive-Thru Operations
  • Customer Engagement
  • Menu Memorization
  • Customer Service
  • Order Management
  • Health Code Compliance
  • Safe Food Handling
  • Cleaning and Sanitizing
  • Inventory Restocking
  • Food Preparation
  • Quality Control Checks
  • Time Management
  • Product Promotion
  • Company Standards
  • Store Opening and Closing
  • Taking Orders
  • Inventory Counts
  • Landscaping and Groundskeeping
  • Maintenance and Repair
  • Willingness to Learn
  • Stocking and Replenishing
  • Workplace Efficiency
  • Teamwork and Collaboration
  • Crew Leadership
  • Performance Improvement
  • Cleaning
  • Cash Handling
  • Verbal and Written Communication
  • Valid Driver's License
  • Flexible Schedule

Certification

  • Still serve safe certified till 2026
Availability
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tuesday
wednesday
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friday
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sunday
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Timeline

Shift Manager, Kitchen Department Manager
McDonald's
11.2020 - 08.2023
Crew Member, Crew Trainer, Maintenace, Manager,
McDonald's
04.2014 - 11.2020
Package Handler
FedEx
03.2009 - 08.2009
Warehouse Worker
Lowell Sun
08.2007 - 03.2008
Shawsheen Valley Vocational School
High School Diploma
Robert Pianga