Shift Manager
Mikel Howard
Steak N Shake
Urbana,IL
1
year of professional experience
1
Certification
Knowledgeable Shift Manager proficient in scheduling, money handling, and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Work History
Shift Manager
10 Months- Monitored guest service standards across dining room and drive-thru.
- Supervised crew during shift changes at Steak N Shake.
- Trained crew on POS procedures and cash handling.
Education
Skills
Shift management
Guest service
Drive-thru operations
POS systems
Cash handling
Payment processing
Inventory control
Quality control
Sales analysis
Operations management
Compliance
Safety compliance
Financial oversight
Employee training
Team supervision
Shift scheduling
Scheduling management
Employee engagement
Team leadership
Decision-making
Conflict resolution
Documentation and reporting
Time management
Team building
Sales strategies
Hiring and recruiting
Workplace safety
Opening and closing procedures
Staff development
Energetic and enthusiastic
Mentoring and coaching
Effective communication
Staff development
Energetic and enthusiastic
Mentoring and coaching
Scheduling management
Certification
- I have my food safety and handlers certification.
Timeline
Shift Manager
Steak N Shake
01.2026 - 11.2026Read More
Ready Program
11.2025Read More