Dynamic Operations Manager with a proven track record at Standard Parking, excelling in performance monitoring and customer service. Adept at problem-solving and business development, I successfully implemented strategies that enhanced customer satisfaction and streamlined operations. Strong communicator with a commitment to fostering team collaboration and achieving organizational goals.
Hi, I’m
Robert Pingaro
L
EVERETT,Ma
Summary
Overview
2
Languages
Work History
Standard Parking
Operations Manager
Job overview
- Identified improvement opportunities through consistent performance analysis.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and implemented strategies to maximize customer satisfaction.
Crystal Construction
Interior Designer
2003 - 2028 (25 education.years_Label)
Job overview
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Generated innovative design ideas through the use of sketches, renderings, and 3D models.
- Developed space planning concepts, color palette selections, and textile presentations.
- Conducted site visits and meetings with clients to gather necessary information for successful project execution.
- Developed key client relationships by providing design solutions that met needs and budgets without compromising quality or design intent.
Empire Beauty School Malden
Cosmetology Assistant
2015 - 2020 (5 education.years_Label)
Job overview
- Enhanced salon atmosphere by delivering outstanding customer service.
- Assessed individual client skin types to customize facial treatments appropriately for maximum benefits without causing irritation or discomfort.
- Assisted with reception duties as needed to ensure seamless appointment scheduling and check-out procedures.
- Developed strong relationships with repeat clients, resulting in increased loyalty and consistent bookings.
Operation Management
Safeguard Security
2009 - 2013 (4 education.years_Label)
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Exhibited skill in swiftly understanding and adapting to novel circumstances.
- Skilled at working independently and collaboratively in a team environment.
Education
New England Harry Academy Malden, MA
Barber License from Barbering Master Styling
University Overview
Nee England Hair Academy Malden Massachusetts
-2 from Master Barbering
University Overview
St Dominic Savio Prep HsEast Boston Mass
High School Diploma from Cosmetology
12-2036
University Overview
Skills
Operations management
Problem-solving
Customer service
Performance monitoring
Business development
Timeline
Operations Manager
Standard Parking
Interior Designer
Crystal Construction
2003 - 2028 (25 education.years_Label)
Cosmetology Assistant
Empire Beauty School Malden
2015 - 2020 (5 education.years_Label)
Safeguard Security
Operation Management
2009 - 2013 (4 education.years_Label)
New England Harry Academy
Barber License from Barbering Master Styling
Nee England Hair Academy
-2 from Master Barbering
St Dominic Savio Prep Hs
High School Diploma from Cosmetology