Robert Plater
Redford,MI
Summary
Dynamic sales and management professional with a solid background in security consulting and account management. Proven success in developing tailored security solutions that enhance client protection and boost sales revenue. Recognized for building customer loyalty through effective training and consultative sales strategies.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Consultant/Outside Sales Representative
Guardian Alarm
Southfield, Michigan
10.2024 - Current
- Developed customized security plans addressing client needs and identified risks, improving overall safety.
- Recommended advanced security technologies, enhancing client protection and mitigating potential threats.
- Conducted security assessments for commercial and residential properties.
- Analyzed vulnerabilities in existing security measures and provided actionable solutions, strengthening security posture.
- Trained clients on effective use of security systems and protocols.
- Provided ongoing support and consultation for security system upgrades and maintenance.
- Investigated possible cyber-security breaches and coordinated response efforts.
- Trained new sales representatives on products and company policies.
- Utilized CRM software to track customer interactions and sales data.
- Negotiated sales prices with customers.
- Exceeded sales goals using consultative sales talents and effectively explaining programs and services to generate interest.
- Documented sales transactions and prepared targets for future sales.
- Maintained accurate records of all sales activities including sales calls, presentations, closed sales.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Utilized various software and tools to streamline processes and optimize performance.
Sales Representative
FedEx
Remote , Remote
10.2023 - 05.2025
- Developed personal pipeline and executed sales strategy for FedEx project, enhancing customer engagement
- Promoted pricing and services to customers, successfully redirecting revenue from competitors to FedEx
- Identified customers' current shipping partners and analyzed reasons for their choices to tailor sales approach
- I then have several different incentives I can offer the customer, including aggressive pricing and service options
- Each day, I cold call leads that are generated from FedEx's CRM
- These leads are all business accounts that have reduced their shipping with FedEx in recent months
- Managed sales remotely for company
Independent Contractor
Self-Employed
03.2020 - 10.2023
- After working a while in the fitness industry part-time, I decided to become an independent contractor
- Consulted, managed, and instructed in fitness, overseeing sales and sales management.
- Met with ownership to adapt and execute operational plans for improved performance.
- Represented sales efforts for establishment, driving customer engagement and retention.
- Worked in Michigan fitness industry
Beverage Director
Hana Ventures
Royal Oak, US
07.2013 - 03.2020
- I worked for a development company that owned and operated several different businesses
- Managed beverage operations and staff
- Oversaw product purchasing, inventory management, menu pricing, and menu development
- Assisted in opening new business locations for company
- Performed administrative and management duties
- Royal Oak, MI
Education
PRE-LAW/BUSINESS - BUSINESS LAW
Baker College
Flint, MI, US06-2013
Skills
- Sales
- Account Management
- Lead prospecting
- Upselling
- Customer Retention
- Sales Strategy
- Marketing Strategies
- Product Knowledge
- Project Coordination
- Microsoft Office proficiency
- Decision-Making
- Written and verbal skills
- Relationship Building
- Client Consultation
- Prospecting skills
Certification
- Certified CPR
- Nationally Certified Fitness Instructor
References
- Kim Lewandowski, Owner, Rise, Ride And Recover, (586) 556-0756, kimlewandowski@yahoo.com
- Matthew Flora, Manager, Hana Ventures, (248) 536-4100, matt@hanaventures.com
Timeline
Security Consultant/Outside Sales Representative
Guardian Alarm
10.2024 - Current
Sales Representative
FedEx
10.2023 - 05.2025
Independent Contractor
Self-Employed
03.2020 - 10.2023
Beverage Director
Hana Ventures
07.2013 - 03.2020
PRE-LAW/BUSINESS - BUSINESS LAW
Baker College