Robert Randol
Maricopa,AZ
Summary
I significantly enhanced network reliability at AT&T. My proactive approach to preventive maintenance and expertise in telecommunications troubleshooting led to project efficiencies. Collaborating effectively across teams, I also played a key role in innovative infrastructure improvements, embodying both technical skill and a commitment to safety.
I'm a telecommunications professional with extensive experience in outside plant operations and infrastructure maintenance. Known for delivering reliable network solutions, ensuring smooth operation and minimal downtime. Committed to fostering team collaboration and adaptability to meet evolving project requirements. Proficient in network troubleshooting, with focus on safety and precision.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
26
years of professional experience
Work History
Outside Plant Technician
AT&T
08.1998 - Current
- Developed strong relationships with contractors and engineers, providing exceptional customer service throughout all stages of the project lifecycle.
- Collaborated on cross-functional teams for large-scale infrastructure projects, ensuring efficient execution and adherence to timelines.
- Reduced network downtime through preventive maintenance measures and swift response to emergency repairs.
- Strengthened operational readiness by supporting routine testing activities aimed at validating the functionality of newly installed equipment.
- Optimized system performance by conducting thorough inspections and addressing potential issues proactively.
- Continuous improvement initiatives and sharing valuable insights from field experiences.
- Consistently met safety standards by adhering to strict protocols during the installation, repair, and maintenance tasks.
- Contributed to cost savings by identifying opportunities for process improvement in outside plant operations.
- Maintained up-to-date knowledge of industry trends and best practices, implementing innovative solutions to enhance overall network performance.
- Advised in designing effective routes for fiber optic cables that minimized construction costs while maximizing coverage area.
- Improved efficiency in field operations by training junior technicians on best practices for outside plant work processes and safety protocols.
- Supported successful network expansion efforts through diligent installation of new fiber optic lines and equipment upgrades.
- Ensured accurate documentation of work performed through detailed record-keeping practices and clear communication with team members.
- Increased network reliability by installing, maintaining, and repairing outside plant equipment.
- Installed and configured new devices and system components.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Responded to service requests during and after business hours.
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
- Conducted regular inspections of telecommunications systems to identify and repair any potential issues.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
- Located and repaired line faults to maintain existing network without causing signal failure interruptions.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Worked closely with network administrators and server engineers to deliver quality service.
- Conducted regular audits of company-owned assets, ensuring proper inventory management and utilization of material resources.
- Read As-Builts to correctly address fiber placements.
Education
High School Diploma -
La Mirada High School
La Mirada, CA06-1982
Skills
- Underground construction
- Fiber optic terminations
- Fiber optic splicing
- Telecommunications troubleshooting
- Network infrastructure maintenance
- Signal testing
- Cable installation
- Troubleshooting and repair
- Installation and maintenance
- Equipment safety
- Troubleshooting systems
- Troubleshooting and resolution
Timeline
Outside Plant Technician
AT&T
08.1998 - Current
High School Diploma -
La Mirada High School
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