Robert Ratcliff
Anderson,IN
Summary
Dynamic Employment Specialist with a proven track record at Hopewell Center, excelling in job development and employer outreach. Expert in identifying employment barriers and enhancing client employability through tailored support. Strong problem-solving abilities and a commitment to community collaboration drive successful job placements and increased client confidence.
Overview
22
22
years of professional experience
Work History
Employment Specialist
Hopewell Center
02.2014 - 02.2025
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Assessed individuals to identify skills, strengths and interests for job placement.
- Recognized client employment barriers and devised strategies to resolve.
- Provided clients with on-the-job training and employment related support to maintain and retain employment.
Manager
Olive Garden Restaurant
01.2003 - 02.2014
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
General Studies
Muncie Central High School
Muncie, IN05.1971
Skills
- Job development
- Employer outreach
- Community collaboration
- Training coordination
- Vocational rehabilitation
- Workforce development
- Employment barriers identification
- Job readiness evaluation
- Disability services
- Teamwork
- Problem-solving
- Problem-solving abilities
- Elder care
Timeline
Employment Specialist
Hopewell Center
02.2014 - 02.2025
Manager
Olive Garden Restaurant
01.2003 - 02.2014
General Studies
Muncie Central High School
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