Robert R Devereaux
Highlands,New Jersey
Summary
Dynamic logistics professional with extensive experience at Arhaus, excelling in final mile operations and vendor management. Proven track record in developing SOPs that enhanced performance and compliance, while leading teams to achieve key KPIs. Adept at financial compliance and fostering customer satisfaction through continuous improvement initiatives.
Overview
13
13
years of professional experience
Work History
Final Mile Manager
Arhaus
06.2022 - Current
- Managed final mile operations across a high-impact region, servicing 13 retail locations, and managing 15% of Arhaus’ delivered revenue.
- Oversaw daily operations and performance for partnered 3PL providers, ensuring full compliance with SOPs, both in warehouse operations and delivery execution.
- Created and implemented SOPs to optimize performance in alignment with key KPIs, and conducted delivery team training on updated standards.
- Led weekly KPI performance reviews and monthly business reviews with 3PL partners to ensure alignment with company goals and performance expectations.
- Designed and rolled out modernized return procedures and tools to improve operational efficiency and customer satisfaction.
- Audited and managed regional invoicing processes for operational accuracy and financial compliance.
Logistics and Warehouse Operations Manager
JT White Management
Highlands, NJ
03.2012 - 06.2022
- Managed warehouse operations and a mid-sized team of 20 warehouse employees.
- Maintained strict building and operations compliance in accordance with state health department regulations.
- Maintained operations records and reporting in compliance with state department regulations.
- Managed the inventory of all inbound products. Coordinated with the sister company to coordinate outbound logistics based on the client's needs.
Shipping and Receiving Manager
Certified Clam Corporation
Highlands, New Jersey
03.2012 - 06.2016
- Managed and coordinated shipping and receiving for the tri-state area market.
- Managed a mid-sized truck fleet of 15-20 trucks, shipping across the tri-state area.
- Maintained State Health Department, and Fish and Game, as well as Department of Transportation compliance across all phases of the delivery process.
- Managed invoicing and operations record keeping in accordance with State Department compliance.
Education
Bachelor of Arts - Special Education
Kean University
Union, NJ06-2016
Skills
- Final Mile Logistics
- Team Leadership
- SOP Development
- KPI Analysis
- Vendor Management
- Operational Compliance
- Inventory Management
- Continuous Improvement
- Customer Service
- Financial Compliance
- Performance tracking and evaluation
- MS office
- Project planning
Accomplishments
- Arhaus Hub of the Year 2022-2024
- Arhaus Gem Award 2024- Recognition for spearheading company transition activities during 3PL termination period and onboarded multiple 3PL providers
- Arhaus Gem Award 2023-Recognition for developing modernized Returns process and developing new tools to improve efficiency and hub compliance.
Timeline
Final Mile Manager
Arhaus
06.2022 - Current
Shipping and Receiving Manager
Certified Clam Corporation
03.2012 - 06.2016
Logistics and Warehouse Operations Manager
JT White Management
03.2012 - 06.2022
Bachelor of Arts - Special Education
Kean University
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