Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager
Robert Resti

Robert Resti

Center Moriches,NY

Summary

I have made an effort throughout my work history to learn, improve, and excel in any position I've held. I would like to pursue a reliable, professional, and long-term career in order to build a strong future for my family and I. I strive to perform any job, or task above and beyond the required effort because of a desire to become an asset to any employer.

Overview

19
19
years of professional experience

Work History

Sales Associate

Ford And Lincoln Of Smithtown
04.2014 - Current
  • Greeted Guest upon arrival with professional demeanor, while conveying a welcoming feel.
  • Used a strong interest in listening to Guests needs and wants, inorder to convert from a guest to a customer.
  • Consistently stay up to date with product information and training to have a strong knowledge of the product and services we offer.
  • Performed daily, weekly, and monthly follow- up tasks to keep on track with past and future clients.
  • Managed daily operations in the vehicle sale and delivery process.

Bartender

Rockwell's Bar & Grill
10.2017 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Carpentry Crew Leader

JNS Contracting Llc.
02.2008 - 01.2014
  • Trained junior crew members in carpentry skills, fostering their professional growth and improving overall team performance.
  • Enhanced overall project aesthetics by incorporating unique and creative carpentry solutions based on client preferences and industry trends.
  • Increased customer satisfaction by delivering superior craftsmanship on all projects, leading to repeat business and referrals.
  • Ensured timely completion of assignments by effectively managing deadlines while maintaining quality control standards throughout each phase of construction work.
  • Served as a valuable resource for clients, providing guidance on design choices and material selections to ensure their vision was accurately executed.

Restaurant Waiter

Collin's & Main (American Eclectic Restaurant)
05.2005 - 04.2008
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.

Education

Certification - Computer Aided Drafting/ Mechanical Drawing

State University of New York @ Delhi
Delhi, NY
06.2002

Skills

  • Strong multitasking
  • Customer Service
  • Highly reliable
  • Clear and effective communication
  • Performance Improvement

Accomplishments

Completed, and maintained a top customer satisfaction Award from Ford Motor Company for 9 years running.


Certified Product Knowledge Specialist at Ford Motor Company


Certified in Sales Management through Ford Motor Company

Timeline

Bartender

Rockwell's Bar & Grill
10.2017 - Current

Sales Associate

Ford And Lincoln Of Smithtown
04.2014 - Current

Carpentry Crew Leader

JNS Contracting Llc.
02.2008 - 01.2014

Restaurant Waiter

Collin's & Main (American Eclectic Restaurant)
05.2005 - 04.2008

Certification - Computer Aided Drafting/ Mechanical Drawing

State University of New York @ Delhi
Robert Resti