Robert Rice
Stewartstown,PA
Summary
My career has followed the sic codes of distribution starting with my IBM training in 1974. I have built effective organizations on the pillars of trust, honesty, respect, team building and individual creativity. I managed using a reverse corporate triangle where where I filled the lowest block of the organizational block. My job was to help everyone else to be successful.
Overview
36
36
years of professional experience
Work History
Board Member
McCall Handling Co.
Baltimore, MD
11.2004 - 11.2009
- Contributed to values, goals and strategic vision of organization.
- Facilitated decision making by building consensus and developing solutions.
- Planned and coordinated large volume and wide variety of meetings, conferences and workshops.
- Helped record, compile, summarize and analyze data.
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
President and Owner
McCall Handling Co,
Baltimore, MD
12.1985 - 11.2004
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Created and monitored promotional approaches to increase sales and profit levels.
- Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
- Optimized team hiring, training and performance.
- Maintained up-to-date administrative records to monitor operational conditions.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
Executive Vice-President
McCall Handling Co.
Baltimore, MD
04.1982 - 12.1985
- Aligned organizational objectives with company mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
- Developed import and distribution strategy and managed all related contracts and relationships to increase profit margin by [Number]%.
- Managed full P&L for sales, marketing and internal operations to oversee financial standing of company and solidify market position.
- Spearheaded change management and strategic turnaround for company during significant restructuring and downsizing.
- Set sound employee health policies in place and worked with HR department to maintain healthy work environment for employees.
- Surpassed expectations by achieving unprecedented growth in first year of operation by effectively building high performing teams and using analytics to measure achievable results.
Vice-President of Operations
Jerry's Chevrolet
Baltimore, MD
09.1980 - 03.1982
- Recruited, trained and guided team members to maintain high productivity and performance metrics.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Delivered business strategy and improved systems to improve operational quality and team efficiency
Director of Parts and Service
Jerry's Chevrolet
Baltimore, MD
11.1979 - 09.1980
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Developed and implemented new procedures for improving inventory control
- Strengthened merchandising and promotional strategies and trained team members to meet operational and sales targets.
Auto Parts Manager
Jerry's Chevrolet
Baltimore, MD
02.1977 - 11.1979
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
- Bolstered sales and inventory management by effectively controlling daily parts program activities.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Rearranged parts department to better serve changing trends through [Action] and [Action].
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Sales Associate
O'Connor & Flynn Real Estate
Baltimore, MD
10.1975 - 01.1977
- Provided positive first impressions to welcome existing, new and potential customers.
- Solved customer challenges by offering relevant products and services.
Sales Representative
IBM
Baltimore, MD
03.1974 - 10.1975
- Retained excellent client satisfaction ratings through outstanding service delivery.
Education
Bachelor of Arts - Economics
Duke University
Durham, NC08.1973
Skills
- Customer Satisfaction
- Portfolio Management
- Operational Analysis
- Integrity and Transparency
- Leadership and People Development
- Strategic Planning
- Effective Communicator and Public Speaker
- Employee Motivation and Performance
- Executive Leadership
- Change and Growth Management
Timeline
Board Member
McCall Handling Co.
11.2004 - 11.2009
President and Owner
McCall Handling Co,
12.1985 - 11.2004
Executive Vice-President
McCall Handling Co.
04.1982 - 12.1985
Vice-President of Operations
Jerry's Chevrolet
09.1980 - 03.1982
Director of Parts and Service
Jerry's Chevrolet
11.1979 - 09.1980
Auto Parts Manager
Jerry's Chevrolet
02.1977 - 11.1979
Sales Associate
O'Connor & Flynn Real Estate
10.1975 - 01.1977
Sales Representative
IBM
03.1974 - 10.1975
Bachelor of Arts - Economics
Duke University
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