Robert Riley
Houston,Texas
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes. Detail-oriented Warehouse Supervisor provides warehouse organization and team management skills. Educates employees with acquired knowledge of shipping and receiving documentation, warehouse safety and inventory management.
Overview
7
7
years of professional experience
Work History
Account Manager
Sigma Supply Of North America
07.2021 - Current
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Warehouse Supervisor
Falcon Packaging & Converting
03.2018 - 06.2021
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and handling operations.
- Maintained high levels of accuracy in daily operations.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
Warehouse Worker
Global Heat Treat
11.2017 - 03.2018
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Performed general housekeeping and cleaning tasks.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Assembled Large Radiators and Oil Coolers from the ground up.
Automotive Service Technician
College Station Tire
08.2016 - 03.2017
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.
Education
No Degree - Business Management
Blinn College
Brenham, TXSkills
- New account creation
- Order management
- Territory Management
- Sales Reporting
- Shipping and Receiving
- Material Handling and Moving
- Quick Learner
- Pulling Parts
- Building / Assembly
Timeline
Account Manager
Sigma Supply Of North America
07.2021 - Current
Warehouse Supervisor
Falcon Packaging & Converting
03.2018 - 06.2021
Warehouse Worker
Global Heat Treat
11.2017 - 03.2018
Automotive Service Technician
College Station Tire
08.2016 - 03.2017
No Degree - Business Management
Blinn College
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