Robert Rodriguez
El Paso,TX
Summary
Results-driven professional with a proven track record of success in sales at AT&T and personnel retention within the United States Army. Over 12 years of experience in personnel and resource management, honing skills in both civilian and private sectors. Performance-based approach consistently yields positive outcomes, adept at leveraging expertise to drive organizational growth and achieve strategic objectives.
Overview
13
13
years of professional experience
Work History
Career Counselor/Staff Sergeant
United States Army
05.2017 - 10.2024
- Prowess to discern patterns, trends, and potential Career progression to reenlist or extend qualified soldiers in the Army
- Recognized for achieving performance in the comprehensibility of reports to raise motivation and awareness for improvement
- Leadership and Supervision: Exemplified a role model, instilling discipline, professionalism, and counseling work ethic in junior soldiers, colleagues, cultivating a culture of winning excellence
- Supervised and directed training activities with a commitment to enforcing proper procedures and information protocols, resulting in having the highest nutrition rate on Fort Bliss
- Led a team that achieved a 121% retention rate having the highest on Fort bliss 2023
Calvary Scout
United States Army
05.2017 - 12.2019
- Educated newer members on platoon inner workings, answered questions and provided advice on daily duties.
- Prepared mission equipment for deployment and secured vehicles prior to transport.
- Supervised security of highly sensitive equipment.
- Engaged enemy forces with anti-armor weapons in field while tracking enemy movements.
- Coordinated work assignments and evaluated performance for [Number]-member security team.
Field Artillery Data Specialist/Sergeant
Texas National Guard
01.2012 - 05.2017
- Operations: Operations in supervision of all fire control operations in the cannon battery and higher echelons
- Supervise fire direction operations including preparation for operations, communications setup and maintenance
- Supervises fire mission processing, fire support planning, fire support execution, movement control, field artillery mission support, field artillery fire direction operations, fire plan scheduling and entry of commander's guidance
- Computes and verifies accuracy of firing safety data and maintains current situation data
- Supervise the performance of operator, crew and organizational maintenance on section vehicles
Sales Floor Manager
DirecTV/AT&T
01.2015 - 05.2017
- Sales Floor Manager: As a sales manager the reception and processing hundreds of inbound/outbound calls
- Determined the nature and urgency of each situation and orchestrated coaching for each individual agent to give the premium deal for customers
- Giving top tier motivation to a team in a fast pace position
- Communication and Collaboration: Directed seamless communication through agents and managers to coordinate and disseminate information simultaneously to ensure giving customers accurate information on packages during calls
Education
Bachelor of Science - Business Management
Southwest University
El Paso, Texas06.2026
Timeline
Calvary Scout
United States Army
05.2017 - 12.2019
Career Counselor/Staff Sergeant
United States Army
05.2017 - 10.2024
Sales Floor Manager
DirecTV/AT&T
01.2015 - 05.2017
Field Artillery Data Specialist/Sergeant
Texas National Guard
01.2012 - 05.2017
Bachelor of Science - Business Management
Southwest University
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