Robert Romero

ShopRite

10.2023 - Current

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Gathered shopping baskets and carts and relocated to designated areas.
Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
Facilitated smooth shift changes by preparing and organizing work area for next associate.
Assisted in training new hires, sharing knowledge and best practices for front end operations.
Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints. When Information was unavailable, assisted customers in locating associates with proper knowledge.
Engaged in friendly conversation with customer to better uncover individual needs.
Prioritized helping customers over completing other routine tasks in store.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Monitored customers for signs of security concerns and escalated issues to management.
Performed cash, card, and check transactions to complete customer purchases.

Summary