Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Robert Romero

Vineland,NJ

Summary

Positive, upbeat personality traits combined with knack for customer interaction and teamwork. Possesses foundational understanding of retail operations and customer service principles, along with strong problem-solving and communication skills. Aiming to contribute to positive shopping atmosphere and drive customer satisfaction. Quick to learning new skills to aid in any field needed.

Overview

1
1
year of professional experience

Work History

Front End Associate

ShopRite
10.2023 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Streamlined checkout process, reducing wait times for customers by efficiently handling transactions and bagging items.
  • Facilitated smooth shift changes by preparing and organizing work area for next associate.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Fostered positive shopping experience, greeting customers with smile and offering help in locating products.
  • Provided exceptional customer service, quickly addressing and resolving customer inquiries and complaints. When Information was unavailable, assisted customers in locating associates with proper knowledge.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma -

Vineland High School
Vineland, NJ
06-2021

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Friendly and helpful
  • Reliable and responsible
  • Customer assistance
  • Adaptable and flexible
  • Cash register operation

Honest and dependable

Flexible hours

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Front End Associate

ShopRite
10.2023 - Current

High School Diploma -

Vineland High School

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Robert Romero