Robert Rowland

• Rearranged parts department to better serve changing trends and keep workspaces organized.
• Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
• Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
• Increased efficiency in the parts department by implementing an improved inventory management system.

ATV specialist/technician

Dirt bike/side by side builder

Sales /retail

Delivery driver and warehouse/ retail

• Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
• Kept shop areas neat, clean, and free of safety hazards.
• Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
• Greeted customers and answered questions about oil changes and other services.
• Maintained a clean and safe work environment, adhering to all safety regulations and protocols.
• Enhanced customer satisfaction by providing timely and efficient oil changes and preventative maintenance services.
• Assisted coworkers when needed to ensure smooth operations during peak hours or when dealing with challenging situations.
• Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
• Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
• Checked fluids, tires, brakes, and other systems as part of Number-point inspection.
• Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
• Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
• Ensured customer trust with transparent communication about necessary services and repair costs.
• Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
• Increased shop efficiency with meticulous organization of tools, equipment, and supplies.
• Optimized workflow efficiency by proactively addressing minor issues before they escalated into costly repairs for clients.
• Accurately recorded customer information, service details, and vehicle conditions to ensure streamlined communication with team members and clients.
• Elevated overall service experience for clients through skilled tire rotations, brake inspections, fluid checks, and filter replacements as needed.

• Ensured safety measures were followed by properly handling chemicals and equipment throughout the detailing process.
• Performed multi-step paint correction processes to remove swirls, scratches, oxidation or other imperfections for improved visual appeal.
• Boosted customer satisfaction with meticulous attention to detail in all aspects of the detailing process.
• Trained new hires on proper techniques, product usage, equipment handling, safety protocols which accelerated their productivity.

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Ran accts and collected payments
• Repo furniture

• Cooked same meals over and over during shifts with exact quality results.
• Enhanced food quality by consistently monitoring ingredient freshness and implementing proper storage techniques.
• Trained cooks to maintain clean, organized and sanitary workstations.
• Promoted a safe work environment by enforcing proper use of tools, equipment, and adherence to established safety protocols.