Robert Rumberg
Columbus
Summary
Compassionate and results-driven Funeral Director with over 7 years of experience in high-pressure and service-oriented environments. A proven track record of managing complex family dynamics, communication amongst different sectors of the business, and delivering exceptional customer service during emotionally sensitive and vulnerable times.
Overview
12
12
years of professional experience
Work History
FUNERAL DIRECTOR
Schoedinger Funeral and Cremation Services
10.2018 - Current
- Oversee a comprehensive planning and coordination of funeral services, ensuring smooth logistical execution for families experiencing loss throughout the Columbus, OH metropolitan area.
- Support 100-115 families annually.
- Generates 29% of total revenue, roughly $780,000, for my location, in FY 2024.
- YoY sales increase of 5-10%.
- Lead a 2 person Change Management Team during an operation system development and roll out project.
- Assist 12 other locations across the Columbus, OH metropolitan area as needed.
MORTUARY INTERN
Freyvogel Funeral Home
01.2017 - 01.2018
- Mortuary intern, assisting locations with administrative work, visitations, funerals, etc. Participated in embalming and other mortuary science activities while clients were in our care.
OPERATIONS ASSISTANT
Becker Funeral Homes
01.2014 - 01.2018
- Assisted site location Director with cremation activities, embalming activities, directing funerals, visitations and other activities for our clients and their families through their grieving process.
Education
Associate of Applied Science - Funeral Service
Pittsburg Institute of Mortuary Science
06.2018
Bachelor of Business Administration - undefined
Youngstown State University
06.2017
Skills
- Operating and Management Systems, eg Compass
- Regulatory and Legal Knowledge re Funeral Services
- Time management
- Attention to detail
- Problem solving
- Logistics Scheduling and Coordination
Timeline
FUNERAL DIRECTOR
Schoedinger Funeral and Cremation Services
10.2018 - Current
MORTUARY INTERN
Freyvogel Funeral Home
01.2017 - 01.2018
OPERATIONS ASSISTANT
Becker Funeral Homes
01.2014 - 01.2018
Bachelor of Business Administration - undefined
Youngstown State University
Associate of Applied Science - Funeral Service
Pittsburg Institute of Mortuary Science
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