Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Robert Sandoval

Diamond Bar,CA

Summary

Accomplished logistics professional with expertise in critical thinking and relationship building, honed at Essendant. Successfully led teams to exceed performance targets, enhancing customer satisfaction by improving warehouse organization. Proactively resolved supply chain bottlenecks, contributing to company growth. Skilled in data entry and administrative support, fostering a positive work culture and driving operational excellence.

Overview

9
9
years of professional experience

Work History

SRO/CSR

Lineage Logistics LLC
07.2023 - Current
  • Offloading valuable produce in a safe and efficient manner. Operating center rider electric double jack. Taking inventory of all receipt items accurately and methodically.
  • Consolidating "Cross Dock" receipt items onto vertual containers for shipment to our logistics partners.
  • Processing and auditing receipts/worksheets with Wearhouse Management Systems. Specifically WMS/SCCCExpert/Vector.
  • Assisting freight drivers with questions in Spanish or English in a polite and assuring manner. Positively contributing to the work flow between our freight partners.
  • Answering emails regarding various logistics questions; from providing confirmation on order numbers to forwarding time sensitive communications.
  • Assisting our quality control partners providing insight on the labor aspect of the operation, making corrections, checking BOL's, and modifying receipts.

Second Shift Shipping and Receiving Lead

Essendant
05.2016 - 06.2023
  • Led the shipping and receiving team in consistently meeting performance targets, contributing to overall company growth and success.
  • Trained new team members on company policies and procedures, fostering a positive work culture within the department.
  • Maintained positive relationships with representatives of UPS, FedEX, USPS, Ontrack and all common carrier's. Also possessing expedited freight with Oak harbor, Saia, Tforce, FedEx Freight, Yellow, and Old Dominion.
  • Improved warehouse organization for faster order fulfillment, resulting in increased customer satisfaction.
  • Proactively identified issues or bottlenecks in the supply chain that could impact delivery times and worked collaboratively to resolve them swiftly.
  • Established associate rotation schedules for all outbound workstations
  • Chased PO's to make shipment deadlines.
  • Substituted myself to fill an absence in the head count.



Education

Diamond Ranch
Pomona, CA

Skills

  • Critical thinking
  • Conflict resolution
  • Relationship building
  • Data entry
  • Administrative support
  • De-escalation techniques

  • Reading comprehension
  • Conflict mediation
  • Order fulfillment
  • Problem resolution
  • Dispute resolution
  • Team development

Languages

Spanish
Professional Working

Timeline

SRO/CSR

Lineage Logistics LLC
07.2023 - Current

Second Shift Shipping and Receiving Lead

Essendant
05.2016 - 06.2023

Diamond Ranch
Robert Sandoval