Robert Santiago
Punta Gorda,FL
Summary
Adept Mail Carrier with a proven track record at the United States Postal Service, enhancing customer satisfaction through prompt issue resolution and efficient mail distribution to over 1,300 customers per shift. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Mail Carrier
United States Postal Service
05.2013 - Current
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Distributed mail on foot to residences and businesses, delivering to approximately 1,300 customers per shift.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Participated in ongoing USPS training programs to stay current on postal service procedures, regulations, and best practices for efficient mail delivery.
- Collaborated with fellow carriers for seamless coverage during vacations, illnesses, or other absences to ensure uninterrupted mail delivery service.
- Contributed to increased postal revenue by promoting and selling USPS products and services during daily deliveries.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
Education
High School Diploma -
North Fort Myers Highschool
North Fort Myers06.2009
Skills
- Process Oriented
- Organized
- Efficient
- Adaptability and Flexibility
- Strong Interpersonal Skills
Timeline
Mail Carrier
United States Postal Service
05.2013 - Current
High School Diploma -
North Fort Myers Highschool
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