Summary
Overview
Work History
Education
Skills
Timeline
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Robert Santiago

Summary

Accomplished and visionary executive with extensive experience in operations, business development, and strategic leadership within the medical supply, home healthcare, hospice, and home and community-based services sectors. Proven ability to drive growth, spearhead organizational turnarounds, and lead multimillion-dollar operations. Recognized for exceptional leadership in cultivating teams, driving revenue growth, and enhancing operational efficiency in complex healthcare environments.

Overview

19
19
years of professional experience

Work History

Vice President of Growth

LilyCare Hospice
03.2024 - Current

Operational and strategic oversight of six hospice locations.

Develop strategic partnerships with hospitals(3 new partners added).

Hire, train top performing sales team.

CRM implementation(Salesforce).

Doubled census within first three months(currently at 150).

Regional Vice President

LHC Group, Venture, Home & Community Based Services
09.2022 - Current
  • Oversaw operational leadership across 10 states, directly managing four state directors and a business line generating $50M in revenue
  • Enhanced operational efficiency and compliance with state and federal regulations, ensuring quality service delivery and profitability
  • Demonstrated outstanding staff motivation and retention capabilities, fostering a culture of excellence and dedication.

President/CEO

Gotham Per Diem, Inc
07.2018 - 09.2022
  • Led $50M medical staffing and home care company with 750 employees across two locations
  • Drove strategic initiatives including long-term planning and business development, achieving 20% YOY revenue increase and 28% reduction in operational costs
  • Successfully launched subsidiary for chronic care management and telehealth services, yielding $450K in its first year.

Vice President of Business Development

Visiting Nurse Service Of New York
12.2013 - 07.2018
  • Engineered 26% YOY revenue growth, amounting to $125M, through innovative sales and marketing strategies
  • Recruited and mentored high-performing sales and marketing team, significantly expanding market influence and revenue.

Area Vice President Home Health & Hospice

Amedisys Home Health
12.2009 - 12.2013
  • Managed financial performance of eight business units, collectively generating over $100M in revenue
  • Implemented process improvements, resulting in highest gross margin and revenue increases in Northeast region
  • Overhauled performance of underperforming units, steering them to meet or exceed set goals.

Director of Business Development Home Health and H

Metropolitan Jewish Health System
07.2005 - 12.2009

Hired, trained sales force.

Developed strategic partnerships with physicians, hospitals, nursing facilities and ALF's.

Implemented CRM(salesforce).

Grew business to 45M to 100M by end of fourth year.

Education

Bachelor of Arts - Economics

Queens College
New York, NY

Skills

  • Leadership and Team Management
  • Strategic Planning and Execution
  • Financial Acumen and Budget Management
  • Business Development and Market Expansion
  • New Business Opportunities
  • Revenue and Profit Maximization
  • Prospecting and Cold Calling
  • Strategic Selling
  • Process Improvement
  • Consultative Sales Techniques
  • Business Development and Planning
  • Top-Ranked Sales Executive

Timeline

Vice President of Growth

LilyCare Hospice
03.2024 - Current

Regional Vice President

LHC Group, Venture, Home & Community Based Services
09.2022 - Current

President/CEO

Gotham Per Diem, Inc
07.2018 - 09.2022

Vice President of Business Development

Visiting Nurse Service Of New York
12.2013 - 07.2018

Area Vice President Home Health & Hospice

Amedisys Home Health
12.2009 - 12.2013

Director of Business Development Home Health and H

Metropolitan Jewish Health System
07.2005 - 12.2009

Bachelor of Arts - Economics

Queens College
Robert Santiago