Robert Santiago
Dover,DE
Summary
Reliable candidate with proven ability to handle various tasks efficiently and effectively. Committed to supporting team success through proactive engagement and responsibility.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Elderly Caregiver
Constantly Caring Homecare Agency
04.2025 - Current
- Provided compassionate personal care to elderly clients, ensuring comfort and dignity in daily activities.
- Assisted clients with mobility and transportation, enhancing independence and quality of life.
- Monitored health conditions, documenting changes to communicate effectively with healthcare professionals.
- Developed personalized care plans based on individual needs, promoting optimal well-being for clients.
- Cleaned house, run errands, managed laundry, and completed weekly grocery shopping.
Tax Examining Technician
Department Of Treasury
03.2024 - 02.2025
- Code tax returns for computer processing.
- Analyze and resolve complex tax reporting issues.
- Uses diagnostic tools to determine repair plans.
- Resolve errors and request missing information from taxpayers.
District Manager
Open Door Valet
06.2020 - 09.2024
- Managing multiple accounts efficiently.
- Monitor production and identify areas for improvement.
- Handling invoices & customer/client relations.
- Maintain a working knowledge of relevant regulations and ensure compliance among their team.
Housekeeper /Housekeeping Supervisor
Holiday Inn Express
08.2020 - 05.2021
- Training, and supervising housekeeping staff, assigning cleaning duties, conducting performance evaluations, and addressing performance issues.
- Creating and managing employee schedules to ensure adequate coverage and efficient operations.
- Maintaining all cleaning standards
- High dusting, low dusting, detail cleaning
- Addressing guest complaints related to cleanliness, ensuring prompt resolution to maintain positive guest experience.
- Provide supervision and direction for all Housekeeping activities of the hotel to ensure the highest levels of cleanliness and guest satisfaction.
Front Desk Agent
Holiday Inn Express
02.2020 - 08.2020
- Assigning rooms and handling pre-arrivals.
- Explaining hotel amenities.
- Accommodate guest with any and all request.
- Make proper key cards for client rooms.
Education
GED - undefined
Frackville, Pennsylvania01.2013
Skills
- Relationship Building
- Team player
- Detail Oriented
- Problem-Solving
- Excellent Communication
- Time management abilities
- Cleanliness & Sanitation
- Reliability
- Cleaning proficiency
- Multitasking ability
- Bi-Lingual
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Elderly Caregiver
Constantly Caring Homecare Agency
04.2025 - Current
Tax Examining Technician
Department Of Treasury
03.2024 - 02.2025
Housekeeper /Housekeeping Supervisor
Holiday Inn Express
08.2020 - 05.2021
District Manager
Open Door Valet
06.2020 - 09.2024
Front Desk Agent
Holiday Inn Express
02.2020 - 08.2020