Robert Sarabia
Lodi,WI
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Service Readiness Engineer
SDI for Motorola Solutions
Schaumburg, IL
02.2023 - Current
- Analyzed customer requirements to determine project scope and objectives.
- Participated in team meetings to discuss project progress updates.
- Collaborated with cross-functional teams throughout the development process to ensure successful outcomes.
- Evaluated existing processes and technology solutions for improvement opportunities.
- Collaborated with all service delivery teams globally ensuring awareness, preparedness, and capabilities of supporting any new services.
- Communicate with Product teams on service impacts and associated requirements in relation to new subscription and cloud-based offerings.
- Facilitate the monthly Infrastructure Pipe line reviews and insure current updates.
- Interfaced with senior management on strategic
deliverable, projects, and plans.
Project Engineer
Sanmina SCI
San Jose, CA
05.2012 - 02.2023
- Monitored metrics during project execution to maintain compliance with planned costs, schedules and goals.
- Liaised with company executives and project managers to acquire resources to move projects forward.
- Made recommendations to improve design, construction means, methods and materials based on field or changing conditions.
- Tracked equipment usage and updated quantities of products to equip team members to complete projects.
- Identified and mitigated technical risks within managed projects.
- Provided technical direction of system development methodologies to support improved technical performance.
- Supported leaders throughout decision-making and launch by providing regular compliance reports to drive process improvement and corrective measures.
- Maintained project schedule by monitoring project progress, coordinating activities and resolving problems.
Sr Service Engineer
Motorola Solutions
05.1998 - 05.2012
- Developed suggestions for technical process improvements to optimize resources
- Worked closely with customers to evaluate various types of risks such as impact, reputation, and regulatory
- Met with clients to gather and understand requirements and coordinated with system administrators and directors to plan and schedule project activities
- Visited customer locations to assess equipment functioning and develop repair plans.
- Analyzed, troubleshot, and diagnosed problems and provided prompt repair and solutions.
- Engaged in first-level support for customers requiring routine support and troubleshooting.
- Installed, configured, and tested equipment on specialized platforms.
Systems Engineer
Innovation Voice Technology Inc.
06.1995 - 04.1998
- Managed projects from procurement to commission.
- Modified and directed project plans to meet organizational needs.
- Drove team success through shared vision and recognition of quality performance.
- Maintained open communication by presenting regular updates on project status to customers.
- Reported regularly to managers on project budget, progress, and technical problems.
- Identified plans and resources required to meet project goals and objectives
- Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.
Education
Associate of Applied Science - Electronics Technology
Herzing
Madison WISkills
- Advanced problem solving
- Project planning and development
- Project Management
- Technical Support
- New product introductions strategies
- Material Logistics
- Procedure development
- Systems Installation, Configuration, and Upgrading
- Client Relations
Timeline
Service Readiness Engineer
SDI for Motorola Solutions
02.2023 - Current
Project Engineer
Sanmina SCI
05.2012 - 02.2023
Sr Service Engineer
Motorola Solutions
05.1998 - 05.2012
Systems Engineer
Innovation Voice Technology Inc.
06.1995 - 04.1998
Associate of Applied Science - Electronics Technology
Herzing
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