Summary
Overview
Work History
Education
Skills
Timeline
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Robert Scarbrough

Porterville,CA

Summary

Dynamic professional with a proven track record at Eagle Mountain Casino, adept in cleaning and sanitizing, and exceptional in customer service. Excelled in leadership roles, significantly enhancing team productivity and customer satisfaction. Skilled in mentoring and workflow organization, demonstrating both hard and soft skills critical to operational excellence.

Diligent Supervisor with strong history in maintaining cleanliness and order in various facilities. Successfully ensured safe and sanitary environments, contributing to overall operational efficiency. Demonstrated effective use of cleaning techniques and interpersonal skills to foster positive relationships with colleagues and supervisors.

Overview

17
17
years of professional experience

Work History

Custodian

Eagle Mountain Casino
01.2023 - Current
  • Ensured hygienic and welcoming spaces in commercial properties by vacuuming, cleaning windows, and dusting.
  • Promoted hygiene by consistently managing waste disposal.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.

General Manager

Baskin Robins
05.2022 - 10.2022
  • Assisted in recruiting, hiring and training of team members.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Oversaw store inventory operations, including ordering and stocking.
  • Managed monetary processes for store.


Supervisor

Scarbrough Farms FLP
10.2007 - 04.2022
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Evaluated customer needs and feedback to drive product and service improvements.

Education

High School Diploma -

Porterville High School
Porterville, CA
06-2003

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and dependable
  • Customer service

Timeline

Custodian

Eagle Mountain Casino
01.2023 - Current

General Manager

Baskin Robins
05.2022 - 10.2022

Supervisor

Scarbrough Farms FLP
10.2007 - 04.2022

High School Diploma -

Porterville High School

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