Plus years of bakery experience.
Robert Schero, Jr
KALAMAZOO,MI
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
6
6
Plus years of office experience.
Work History
Fuel Dispatcher / Office
EM Sergeant Energy Co.
Kalamazoo , MI
09.2015 - 05.2022
- Coordinated delivery schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Received new orders, prepared documentation and assigned personnel.
- Maintain and build vendor relationships.
- Maintain employee and company records.
- Negotiate with vendors on yearly contracts.
- Coordinated repairs to vehicles to maintain fleet operations.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Developed and maintained courteous and effective working relationships.
Lead Baker
Big Apple Bagels
Kalamazoo, MI
01.2005 - 09.2015
- Complied with health and safety codes to protect staff and customers.
- Packaged and labeled baked goods with accurate descriptions and ingredients.
- Cleaned and maintained kitchen equipment and oven.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste and presentation.
- Replenished and rotated food items, following correct food cooling and storage procedures.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Mixed, proofed, shaped and baked dough for baguettes, bagels and other breads.
- Baked consistent quality items by accurately mixing, dividing, shaping and proofing.
- Developed new products based on seasonal ingredients, holidays and dessert trends.
- Managed inventory, labor, expenses and other operational processes.
- Established and maintained positive vendor relationships.
- Recruited, hired and trained staff of hardworking associates.
Education
Associates of Business Administration - Accounting
Davenport University
Kalamazoo08.2012
Skills
- Work Crew Dispatch
- Customer Request Management
- Customer File Maintenance
- Dispatch Recordkeeping
- Route Planning and Adjustment
- Fuel Sales
- Customer Experience
- Information Gathering
- Effective Communication
- Driver Scheduling
Timeline
Fuel Dispatcher / Office
EM Sergeant Energy Co.
09.2015 - 05.2022
Lead Baker
Big Apple Bagels
01.2005 - 09.2015
Associates of Business Administration - Accounting
Davenport University
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